Project Manager Customized Solutions (m/f/d)

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Job description

Project Manager Customized Solutions (m/f/d) Who we are

Steelcase was founded as an office furniture maker, and we've evolved into the global leader in workplace solutions. We apply our insights to the intersection of space, technology, and furniture, helping individuals and teams in leading companies around the world to have a better day at work.

We pursue innovation, strive for sustainability, and develop insights in every part of our business.

We'd like to invite you to design the future with us!

Inspired by over 100 years of insight, Steelcase leverages the power of place to offer a comprehensive portfolio of workplace, healthcare, and education products, furnishings and services to serve the world's leading organizations. Founded in 1912, Steelcase is the global leader in enhancing how people work, heal, and learn.

We're a globally-integrated organization with nearly 10,000 employees around the world. Our employees are our greatest asset, who showcase a strong commitment to integrity and doing the right thing for their customers, employees, business partners, associates and neighbors.

In the spring of 2017, our Learning + Development Center opened its doors in one of the hearts of Europe, Munich. The LINC is our European hub, one of the most inspiring spaces we've ever built, and the home to a diverse, creative and talented community of professionals from all around the globe. And we would like you to be part of it.

Mission

• Being the point of contact for special requests related to English speaking projects in EMEA
• Understand the context and the key success factors of the project, understand the need of the customer, document the specifications for operational functions. Setting up and following a strategy to fulfill the needs in collaboration with Sales
• Create and develop special / customized solutions with the Specials R&D team, offer and quote solutions that match customer needs in terms of functionality, design, cost and lead time while taking into account our supply chain capabilities and ensuring profitability of the project from a company perspective.
• Work with colleagues from the mock-up team to ensure we deliver the required specials, on time, complete and with perfect quality to the customer.
• Provide early visibility to colleagues in Order Fulfillment about new and on-going projects to secure future potential orders
• Support orders/projects in post-sales phase, once the order/project is won
• Manage pilot runs on special / customized products to ensure we deliver the required specials with perfect quality to the customer.
• Following up the codification until the product is ready for being entered in an order
• With a Lean mindset, actively participate in the continuous improvement process
• Keep internal documentation up-to-date
• Help following and improving the key KPIs (Speed of quote, Project win rate, Profitability,…)

Skills/Abilities

• Strong communication skills and ability to build a strong network within the company
• High product affinity and technical understanding
• Attention to details, problem-solving abilities; able to engage relevant partners for fast problem resolution
• Customer focus and solution oriented mindset
• Ability to keep tight deadlines, work under pressure and to handle multiple tasks simultaneously and independently
• Positive and active team player
• Knowledge of lean principles
• Fluent English as language skill is mandatory. German or French skills represent a plus.
• Strong organisation and project management skills
• Safe handling MS-Office, SAP skills are an advantage

Education/Experience

• Completed commercial and / or technical training
• 3 to 5 years' experience in a project management, sales or technical environment.

How to Apply

We invite you to submit your resume/CV through our careers page.

We'd love to hear from you!

We are proud to have a diverse and inclusive workforce, and we're always looking to get better. We value applicants who enjoy interacting with people different than themselves. People of any race or national origin, lesbian, gay, bisexual, and transgender people, veterans, working mothers and fathers, and everyone else are all encouraged to apply.

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements.