Resident Assistant (m/w/d)

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Job description

New York University Berlin
Resident Assistant (m/f/d)

New York University (NYU) Berlin is seeking a full-time Resident Assistant.

About New York University (NYU)

Founded in 1831, New York University is one of the largest and most prestigious private universities in the United States. NYU is based in New York but also operates branch campuses and research programs in other parts of the U.S. and around the world. Since our founding in 1831, NYU's history has been marked as "open to all". Now as a university that is in and of the city and in and of the world, we continually strive to foster a dynamic and rigorous teaching and learning environment that represents a diversity of viewpoints. As a community of scholars (faculty, students, and staff) that is inclusive of divergent backgrounds and historically underrepresented groups, NYU engages a diversity of viewpoints, perspectives, and approaches.

About NYU Berlin

NYU Berlin is one of NYU's global study-away sites and provides US and other international students with the opportunity to spend a semester studying in Berlin while earning credits towards their degree. The program is fully integrated into NYU's curriculum and designed for BA students in the social sciences, arts and humanities who want to earn credit in their major - including art, art history, drama, environmental studies, European studies, German, history, math, music, politics, psychology, and sociology - while having a transformative experience abroad. Most courses are taught in English. Seminars and lectures take place at the academic center located in Berlin-Prenzlauer Berg and at NYU Berlin's art and drama studio in Berlin- Kreuzberg. The program size is 120 students per semester, as well as various January Term and Summer Schools.

Position Summary

This is a full-time live-in position. The Resident Assistant will live in NYU Berlin's Student Residence in Berlin, Kreuzberg, in a modern, spacious, fully furnished single apartment. This position encompasses a broad range of responsibilities and offers an opportunity to sharpen various organizational, communication, and interpersonal skills within a short period of time. The Resident Assistant's primary role is to monitor and promote the well-being of the students and support a sense of community. Moreover, the Resident Assistant will serve as a source of expertise on the local socio-cultural context. Their portfolio of tasks also includes administrative work related to student life programming, including orientation, learning journeys, events, etc., as well as operational matters. Some work on evenings or weekends should be anticipated. This is a 1-year fixed term role with the possibility of extension.

Principal Accountabilities

General Administration (45%)

• Act as a role model and first point of contact for students, providing logistical guidance and support.
• Communicate housing policies to students and ensure that these policies are observed; enforce appropriate disciplinary responses, if necessary.
• Assist in the facilitation of roommate and suitemate conflicts.
• Act as a liaison between facility management, security personnel, and students.
• Organize check-ins, check-outs, and housing orientations and communicate with appropriate NYU Berlin staff regarding any housing issues.
• Provide emotional support to students as instructed by NYU Berlin's Wellness Counselor on the basis of trainings and other resources.
• Assist in the organization and supervision of the weekly linen exchange.
• Assist with the facilitation of fire drills once a semester.
• Provide administrative support to the Student Life staff at the Academic Center. This may include filing, photocopying, and answering enquiries via phone, email and in person.
• Participate in regular training and staff development sessions.
• Offer regular 'office hours' to students both in person as well as virtually.
• Submit contributions to the NYU Berlin newsletter and other communication channels as requested by Student Life staff.

Events & Activities (30%)

• Organize regular activities to create a sense of community, i.e., student workshops and weekend events. Develop flyers, posters and brochures.
• Provide organizational support for a wide range of programs, such as volunteering opportunities, clubs and sports events.
• Accompany students on excursions and 1-2 weekend learning journeys per semester.

Emergency and Crisis Support (25%)

• Provide periodic 24/7 emergency phone coverage, shared with other staff.
• Respond to medical and personal crisis situations and make appropriate referrals.
• Keep supervisors informed about all problems and concerns in the Student Residence.
• Assist with the student conduct process by submitting incident reports to document cases of concern in a timely manner.

Qualifications

Required Education

• Successful completion of a bachelor's degree.

Required Experience

• 1-2 years work experience, incl. internships and student worker positions.

Required Knowledge, Skills, and Abilities

• A valid work permit for Germany through December 2022.
• Fluency in German (B2 level or equivalent) and English (C1 level or equivalent).
• Excellent intercultural and interpersonal communication skills.
• Strong ability to meaningfully and inclusively engage with members of a diverse student community.
• Strong time-management and organizational skills.
• Strong ability to prioritize and multi-task as well as to deal with emergencies.
• Strong ability to work in a team as well as to develop ideas independently.
• Service excellence and delivery of high-quality solutions.
• Confident public speaker.

Preferred Experience, Skills and Abilities

• Study abroad experience (preferably within the context of U.S. universities).
• Work experience in international education.
• Experience in producing and editing texts in English (such as handbooks, newsletters, etc.).
• Familiarity with IT and social media.
• Ability to organize and deliver events and learning journeys for large groups.

NYU is committed to providing a campus community that reflects and enacts the values of inclusion, diversity, belonging and equity that inform academic excellence. The RA is expected to support, execute and promote this commitment in the day-to-day life of the Student Residence.

Shortlisted candidates will be asked to provide two recent references/Arbeitszeug­nisse prior to their interview. Candidates must have the unrestricted right to work and live in Germany prior to appointment.

Please submit your application at the Careers at NYU online application portal.

Preferred starting date: January 3, 2022.

The University is an equal opportunity employer committed to equity, diversity and social inclusion.