Senior Shipping Controller - 12 month FTC

Job description

Reporting to the Shipping Services Manager, the role is responsible effectively coordinating the movement of outbound cargo between the quayside and various offshore locations.

Duties include:
* Knowledge of shipping/manifesting and inbound disciplines and ability to assist with any client queries
* Assist in arranging holiday / sickness cover and train new start employees
* Contribute to investigations, creation of procedures and work aids
* Attend & participate in client meetings
* Call off all offshore requirements for collection/delivery for shipping
* Preparation of loadout lists within QMS system
* Maintain deck utilisation calculations for all sailings
* Liaise with transport/vendors regarding cargo collection/deliveries
* Prepare, update and complete manifests with client & internal manifesting systems
* Process outbound paperwork and update relevant information
* Maintain operational information records
* Conduct and record post loadout meetings ensuring all client requirements are fulfilled
* Develop and maintain a strong working relationship with client contacts
* Respond quickly and accurately to issues/queries for onshore and offshore personnel
* Liaise with client representatives, focal points & applicable departments to ensure integrity of shipments with specific regard to cargo issues
* Ensure all discrepancies are recorded, systems are updated accordingly & communicated to all necessary departments, internally & externally
* Ensure weights are recorded accurately
* Ensure that workload is planned, organised & prioritised accordingly
* Control & record all manifesting files and associated backup documentation
* Identify opportunities to improve service delivery and suggest improvements / changes to process where required
* Practice the regulations within IMDG code
* Ensure that procedures, work instructions & company standards are followed
* Accurately use client systems WELS / SAP
* Ad-hoc duties as required

Minimum Competencies (Skills, Knowledge and Behaviours):
* Maintains positive work relationships
* Working knowledge of QMS /WELS & SAP
* Reliable and conscientious with good time management skills
* Customer focused with a proven track record within supply chain logistics.
* Accustomed to working in a fast-paced environment, adapting to changing workloads and priorities, where high standards are not compromised under pressure.
* Ability to plan and organise workload, ensuring effective time management to meet strict deadlines.
* Strong interpersonal and communication skills both verbal and in writing.
* Well-developed IT skills and numeracy, and a practical understanding of data entry and reporting applications.
* Strong attention to detail and excellent planning & organising skills.
* Ability to work stand-alone while a positive contributor to the wider team.
* Solutions based, motivated to achieve the highest standards of performance and customer support.
* Oil Spill Awareness, Manual Handling and HASAWA/LOLER/PUWER Awareness.