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Client Services Manager

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Jobheron

2021-12-03 12:39:08

Job location Bedford, Bedfordshire, United Kingdom

Job type: fulltime

Job industry: Sales & Marketing

Job description

A Bedford-based innovative growth marketing agency is currently on the lookout for an experienced Client Services Manager to join their client services team. This agency helps B2B businesses build their brand image and meet their sales and marketing goals with confidence.

As a Hubspot Diamond Partner, this agency is all about going above and beyond for the clients, so they need someone willing to adhere to these expectations. The Client Services Manager will be an ambitious, proactive marketer who's prepared to get stuck in, delivering great work to clients and helping to grow the business.

Whilst the office is located in Bedford, the agency offers the option for employees to work flexibly. If you don't want to come into the office 5 days a week, they are happy with that.

About the role:

Managing multiple client relationships, providing strategic input on their digital marketing strategy
Identify clients' business objectives, challenges, and key success metrics
Create, deliver and manage integrated growth marketing campaigns for your clients working with internal creative teams
Track, interpret and translate campaign data into tangible, action-oriented strategies
Ensure the timely and successful delivery of client work, managing and keeping track of tasks, deadlines and priorities
Keeping current with inbound, growth marketing and sales strategies, best practices, and associated resources
Planning and creation of marketing automation processes

About you:

Minimum of 4+ years experience in Account Management or similar client-facing role
Demonstrable experience in successfully growing relationships and creating customer success
Digital marketing experience
Experience in marketing software (HubSpot is a nice to have but not essential)
Goal and results-driven with superb communication skills
Strong problem-solving skills, strategic thinking, and organisational skills
Ability to coach and train others
Exceptional attention to detail and organisational skills
A positive, upbeat attitude

Sounds interesting? Click the APPLY button now.

Candidates with previous experience or job titles including; Customer Support Manager, Customer Support Coordinator, Client Support Administrator, Client Support Coordinator, Client Support Executive, Client Relationship Manager, may also be considered for this role.

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