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Customer Service Representative, Banking

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Staffline Recruitment Ireland

2021-12-03 07:38:31

Job location Belfast City, Belfast, United Kingdom

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Our Client has indicated a need for a Customer Services Officer within a very busy office environment. The role involves the processing and opening of business accounts and is face paced and high pressured. The role is primarily a processing role, however customer contact will be required where there is additional needs/requirements from a customer to progress an account application, however not the case in all scenarios.

This is a temporary role initially for circa 6 months with some potential for longer.

The ideal candidate will have attention to detail, a great customer service attitude as well as the ability to work well as part of a team.

You will be able to demonstrate:

Administration experience including: Updating database systems, data verification, filing records, making outgoing telephone calls
Good numerical ability
Understanding of importance of data protection and confidentiality
Keen eye for detail and accuracy
Strong demonstrable PC skills with Microsoft office - including Word & Excel and ideally Powerpoint

Previous experience working in a Bank or Financial Services Organisation is strongly desirable . Pre-screening will be required which would include passing a credit vetting check.

The role is based on full time hours, 35 hours per week. (You must be available to work between 8-6 Monday to Friday, part time hours are not available)

If you are interested in this role please forward your CV via the link.

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