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Service Desk Analyst - Reading - 2 months - Inside IR35

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Lucid Support Services Ltd

2021-12-03 07:34:07

Job location Reading, Berkshire, United Kingdom

Job type: contract

Job industry: I.T. & Communications

Job Contact: Resource Team

Job Duration: 2 months

Job description

Service Desk Analyst - Reading - 2 months - Inside IR35

Here at Lucid we have an exciting opportunity for a Service Desk Analyst to work in Reading on a 2-month initial contract

Responsibilities:

  • Independently addresses and resolves incidents and requests; logs all incidents and requests in a Help Desk ticketing system
  • Installs, troubleshoots, maintains, and modifies end-user computer systems
  • Recommends hardware and software additions or changes; identifies process improvement opportunities
  • Provides individual and group instructions, as needed, on the use of equipment and software and on network features
  • Assists with employee onboarding, updates, and termination activities
  • Previous experience working in an IT level one support role
  • The ability to manage, maintain, troubleshoot, and support users, equipment, software, and services.
  • Strong mobile computing hardware experience
  • Experience with VoIP Phone systems

If this role sounds of interest, please apply and a member of the team will be in touch

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