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Office Technical Specialist
Pertemps
2021-12-03 09:02:43
Slough,
Berkshire,
United Kingdom
Job type: fulltime
Job industry: Other
Job description
Who are we?
Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km's of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.
What you will be doing
We are currently seeking an Office Technical Specialist to work out of our Slough Offices. In this role you will be responsible for giving quality advice, guidance as well as technical decision-making for reactive works within Waste Networks across the region.
As the Successful applicant, your role will be at the heart of day-to-day operations with field teams calling for advice. As well as ensuring the right work is raised at the right time.
The Office Technical Specialist function is to ensure contractors carry out the right checks and that balances are in place for our money to be spent wisely.
The ideal candidate for this role will have a practical mindset, a good understanding of civil engineering and an understanding of waste networks systems would be an advantage but not essential.
Key accountabilities include:
Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with length of service and a wider benefits scheme.
Thames Water is a unique, rewarding, and diverse place to work. If you join our team, you'll enjoy fast-tracked career opportunities, flexible working arrangements, and unparalleled benefits. We're also proud to be an equal opportunity employer, Stonewall Diversity Champion, and Disability Confident Leader and we are a Times Top 50 Employer for Women. Click here to find out more about working at Thames Water
Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km's of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.
What you will be doing
We are currently seeking an Office Technical Specialist to work out of our Slough Offices. In this role you will be responsible for giving quality advice, guidance as well as technical decision-making for reactive works within Waste Networks across the region.
As the Successful applicant, your role will be at the heart of day-to-day operations with field teams calling for advice. As well as ensuring the right work is raised at the right time.
The Office Technical Specialist function is to ensure contractors carry out the right checks and that balances are in place for our money to be spent wisely.
The ideal candidate for this role will have a practical mindset, a good understanding of civil engineering and an understanding of waste networks systems would be an advantage but not essential.
Key accountabilities include:
- Raising and signing off on planned and remedial work for the waste network balancing whether the work is operationally beneficial, cost-effective, and delivers for the customer.
- Coordinate complex planned and reactive technical activities to ensure maximum effectiveness and minimal customer impact.
- Provide technical support to determine solutions to problems and ensure a robust, stable, and efficient network via phone calls and electronic work reviews
- Reviewing customer cases to help provide clear feedback to the customer about their issues and tailor-making packages of work to suit.
- Deciding on how to best mitigate a situation to ensure our network and assets have the least environmental impact
- Working closely alongside Civil Engineers to find the most cost-effective solutions, whether that is OPEX or CAPEX to resolve wastewater issues.
- An understanding of drainage & waste networks
- Educated to an A level or equivalent, or have equivalent experience
- Sound working knowledge of Health & Safety regulations, Business Operating Plan, quality systems
- Good verbal and written communication skills
- Fully competent at using the appropriate Company IT systems and office software - this is an office-based role using various IT systems so competency is a must
Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with length of service and a wider benefits scheme.
Thames Water is a unique, rewarding, and diverse place to work. If you join our team, you'll enjoy fast-tracked career opportunities, flexible working arrangements, and unparalleled benefits. We're also proud to be an equal opportunity employer, Stonewall Diversity Champion, and Disability Confident Leader and we are a Times Top 50 Employer for Women. Click here to find out more about working at Thames Water