Customer Service Advisor - Remote Working options

Job description

Customer Service Advisor, Crewe

Remote Working opportunities available after 6-8 weeks training onsite in our Crewe Contact Centre

£20,000 pa plus Benefits

One of the biggest businesses you've probably never heard of has some very big opportunities for people with big ambition. We are Assurant. A creative Fortune 500 company with 15,000 colleagues around the world, who protect what matters most to over 300 million customers. And whether it's automotive support, mobile phone and gadget protection or house and business rental insurance, we are always ready to support our customers and clients.

At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement.

A diverse and inclusive Assurant helps us better understand and connect with our employees, clients and customers. To achieve this, we believe we must reflect the diversity of the customers we serve

You Will:

Answer calls from customers about their mobile and gadget insurance, you'll help them protect the things that matter most. The voice of some of the biggest brands in telecoms and finance, you'll go out of your way to help over 8 million customers with their lost and broken gadgets. Taking ownership of queries, you'll get to know customers and put them at ease.

At Assurant, diversity helps us inspire creativity in the global marketplace, and we are strong believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement. To achieve this, we believe we must reflect the diversity of the customers we serve.

We're looking for more great characters. Good communicators and listeners who enjoy talking to people and take pride in their work. :

Enjoy making customers happy by delivering experiences
Have the flexibility to adapt to change in a fast-paced environment
Be well organised and passionate about providing a great service
Enjoy variety and learning new skills
Be resilient, have a keen attention to detail and know how to use a computer.
Our Benefits

At Assurant, we're very big on supporting you to be the best you can be.

We offer a great range of benefits which our employees value and help make Assurant the best place to learn and work. Our benefits reflect our commitment to attract, engage and retain the most talented people and offer a diverse selection of benefits to suit you whilst working at Assurant. And from flexible working to BOOST (our internal wellbeing programme) from training and development to a range of rewards, what matters to you, matters to us. If you'd like to talk about big opportunities with the biggest business you've probably never heard of - apply today!

About Assurant:

One of the biggest businesses you've probably never heard of has some very big finance opportunities for people with big ambition. We are Assurant. An innovative Fortune 500 company with 15,000 colleagues around the world, who protect what matters most to over 300 million customers. And whether it's automotive support, mobile phone and gadget protection or house and business rental insurance, we are always ready to make sure small problems don't become big issues.

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.