Account Director

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Job description

Title - Account DirectorSalary - Basic up to 40,000 depending on the level of experience plus uncapped bonus

Click Consult is a multi-award-winning search & digital marketing agency with a focus on organic (SEO) and paid search (PPC). Last year we were proud to have won SEO Agency of the Year and Organic Search Team of the Year.

As a result of rapid growth and the successes we have achieved within our market sector, we are recruiting for a driven individual to join our Account Management team based in Hooton, Cheshire. You will be responsible for managing prestigious accounts such as Tesco, UEFA and other big brands based across the UK, with the occasional client abroad, to increase their online performance and visibility.

As one of our Account Directors, you will work with new and existing client accounts to ensure that we deliver the highest level of service and maximise all potential business whilst maintaining regular contact with clients and reviewing their account performance to ensure that it meets client objectives.

You will renegotiate and renew contracts on an ongoing basis and remain in constant contact sending, discussing and analysing workflow and reports with clients.

You will need to understand and interpret client data in a clear and commercial manner - identifying opportunities and challenges in a proactive manner.

Full training on our proposition will be provided but you will need to be able to understand and interpret campaign data relating to Search Engine Optimisation (SEO), Pay Per Click (PPC) and website performance.

The use of Microsoft Excel, analysing data and understanding trends will be part of the day-to-day role.

You will create contracts, proposals and marketing literature, renewing contracts, cross-selling new products and services, up-selling and retaining clients where applicable and progress all client workflow via our Pivotal and Monday.

com management tools ensuring delivery and placement of workflow in line with agreed client strategy. You will work closely with internal departments to oversee the delivery of service to enable you to manage the client's portfolio.

You will attend both internal and external client meetings and proactively anticipate the client's expectations regarding account performance before attending the meeting. Your main goal is to retain clients by fulfilling all aspects of the role and be proactive to identify and resolve any client issues in an effective manner.

You will also act as support to the Client Services Director for ad hoc duties such as mentoring the account management team and supporting them where required with accounts.

If you're driven by building client relationships, delivering outstanding customer service, supporting a team where required and motivated by commission generated on renewals and cross-selling of additional services, we want to hear from you.

Our culture and rewards:We are a team of talented individuals that share a common goal to bring success to Click Consult and our clients.

Expertise and energy are valued. Personal strengths and perseverance are recognised. Hybrid working policy ( up to 3 days per week remote working if desired) Excellent training and development opportunities 25 days holiday (after 2 years service) plus bank holidays Plus everyone gets their birthday off Quarterly employee recognition and financial rewards Death in service benefit (after 1 years service) Christmas and Summer company parties Mental health support and employee helpline Relaxed and supportive atmosphere (casual dress code)

No agencies, please.

Click 'Apply' to send your CV and covering letter to us.