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Branch Support Assistant

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Phoenix Medical

2021-12-03 07:38:29

Job location Runcorn, Cheshire, United Kingdom

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

About Us: At Phoenix Group we are committed to excellence and dedicated to our customers' needs. We deliver health, every day, all day.

As a pan-European wholesaling and retail company we do that in many ways; in the UK with more than 450 community pharmacies, 13 nationwide distribution depots and over 6,000 employees. Supporting longer, healthier and happier lives is at the heart of the service that we deliver to our communities and something that we are really proud of.

About The Opportunity: We are currently looking to recruit for the role of Branch Support Assistant within our Operations Department.

Reporting to the Operations Support Manager your overall responsibility will be to provide essential support to the group of retail branches, Regional Leader field team and Central Operations team by positively contributing to the overall efficient and effective operation of processes and procedures at branch level.

The hours of work are 37.5 hours a week Monday to Friday 9.00am to 5.15pm with a 45 minute unpaid break

Who We Want: As Branch Support Assistant you will:

Assist with the general day to day smooth running and efficiency of the department and the business as a whole
Be a proactive individual who is able to problem solve
Demonstrate respect and confidentiality for company and employee data
Utilise your verbal and written communication skills dealing with stakeholders at all levels within the business
Prepare and collate reports upon request
Follow Standard Operating Procedure for day to day tasks, and to make amendments and update where appropriate
Be able to organise your workload and prioritise in a methodical manner in a pressurised busy environment
Show a willingness to learn

Required qualifications, skills and experience:

Essential:

Previous experience of working in an office based environment
A high level of accuracy and attention to detail
Knowledge of Microsoft Office packages (Excel/Word/Outlook)
Good organisational skills
Full driving licence

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