Customer Service Apprentice

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Job description

About EmployerAn established newborn photographer in Warrington, Cheshire with a full equipped photography studio based at The Photo Studio on Norman Street.We pride ourselves on offering a home from home style experience for your sessions, where you can relax and enjoy your photoshoot.There's always a smile and the offer of a warm (or cold!) drink and we look forward to the possibility of meeting you and your family soon.Brief overview of the roleWorking in a busy photo studio answering the telephone, email and in-person enquiries alongside learning the Customer Service Practitioner apprenticeship.Position TypeApprenticeshipSalary£7,304 AnnuallyWorking WeekMonday to Friday 10am to 4pm Some Saturdays 3-4 hrsPositions availableCustomer Service PractitionerVacancy descriptionOrganise photographer's calendars and prioritise studio spaceAssist in preparation of studio and location shootsMaintain and utilise current CRM systemsClean and maintain work areaAssist in other areas of the business as and when requiredThirty minutes paid lunch breakOpportunity for overtime paid at a higher rateStudio location close to cafes, shops, supermarkets, train and bus station, five minutes walk from Warrington town centreFree tea & coffee providedSalary review & potential bonus system following three monthly probation periodOpportunity to learn about networking with a variety of businesses of all types and sizesA small team of close-knit supportive colleagues in a fun, friendly and relaxed environmentContribution to the development of the business and involvement in the direction of the company via monthly meetingsRequirements and prospectsQualifications RequiredGCSE or equivalent in English & Maths at Grade 9-4 (or equivalent) preferredSkills RequiredInterest in photography and photography softwareSome knowledge of Microsoft Office productsOrganisational skillsWillingness to learn new skills and develop a solid work ethicPersonal QualitiesStrong verbal & written communication skillsAbility to work as part of a team and be flexible when requiredPresentable and professional attireWork under own initiative and be pro-active in their work ethicFollow instructions systematicallyTraining to be ProvidedAs a customer service apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2On successful completion, you will receive:Level 1 / Level 2 Functional Skills in English & Maths (if required)Level 2 in Customer ServiceFuture ProspectsPotential of a permanent position for the successful candidate on completion of the apprenticeshipPay will be at minimum apprentice wage for the first 3 months when it will be reviewed.Age 16-17 - £4.62 an hour.Age 18-20 - £6.56 an hour.Age 21-22 - £8.36 an hour.(Subject to change from April 2022)Other Information(Please note, we have a studio dog who is currently employed as head of well being and freely available for cuddles during the day!)Ten per cent staff discount off any Photo Studio productsLocated quite central to Warrington town.Good bus and rail links.Good opportunity for parking available

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