Technical Services Manager - Dairy

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Job description

We are looking for a Technical Services Manager for our Dairy category for our UK business. You will be the independent, standalone for dairy on site, spending your time liaising 50/50, internally and externally.This is a hands-on role, responsible for carrying out dairy product development concepts and trials in labs, pilot plants, and customer production lines. The primary focus is serving the UK regional market, but as a member of our global Application and Technical Service network, you'll get to connect with and learn from international colleagues across other T&L regions. You will utilise the very best of our ingredients and food solutions to develop on-trend prototypes to meet our customer needs.You will be joining our high-performance technical and commercial community in the DBF solutions business (Dairy & Babyfood) If you're looking for a business in which you can develop your skillset and grow within a strong cultured global company, this is the opportunity for you.About UsAt Tate & Lyle, we are dedicated to making more than extraordinary ingredients. We are purpose driven company dedicated to improving lives for generations through supporting healthy living, building thriving communities, and caring for our planet.This is a place for engaged, passionate people and those that get excited by the possibilities to support our customer's requirements on projects providing great taste, healthy options and convenience solutions in their final products. This role sits within our hugely successful DBF (dairy & baby food) global function.What You'll be doingAs the UK Dairy Technical Services (TS) Manager you will be hands on for the full product development lifecycle - from understanding the clients' needs, developing formulations using innovative ingredients and food solutions, carrying out trials, presenting findings, moving from pilot plant production environments through to launch.You will get to show your technical knowledge and expertise across a broad range of Dairy and Baby Food Ingredients.Managing a portfolio of projects, you will be responsible for prioritisation of activities in order to deliver the desired outcomes on time, maximizing the commercial opportunities for our Ingredients and Food Solutions business.Working in a growth market, we need to be agile and work at speed, never compromising quality of work, and adapting to diverse customer needs, ways of working and within the varied regulatory constraints of each country we support.You'll be working independently, but also collaborating with your commercial and scientific colleagues but always closely connected with the clients you support - occasionally embedded in their own teams and/or locations as the project need requires.Gather information regarding workshops, seminars, exhibitions of interest for the technical departments to be always up to date on the latest researches, technologies, and market trends.Provide information regarding the most up to date technologies to be implemented in the pilot plant, and ensure they are in line with the most strategic customers for the Company.Hold the technical trainings (mainly for Sales, TS and Customers), as per company training programs, and provide ideas for a continuous improvement of the trainings themselvesWhat You'll have3+ years experience in food products development or applications, specifically dairy and or ingredients.Working within an international environment as well as in a matrix organization.Excellent knowledge of the Food Business; focus on the B2B segment is preferableAwareness of food legislationExcellent knowledge of food technology, food processing and food developmentGood IS/IT systems knowledgeProficient in English knowledge, any farther language is a plusContinuous improvement commitmentGood computer literacy (included Microsoft, Internet, ERP and PLM systems)Good organizational, planning, and prioritizing skillsExcellent communication and interpersonal skills in a multinational environmentWillingness to travelLocationThis role is based at our Mold site, North Wales however we offer flexible home working opportunities with occasional travel depending on business requirements.What You'll getFlexible working policyCompetitive salary26 days annual leave, plus bank holidaysContributory pensionCompetitive bonus structureIndividual medical insuranceLife assurance#LI-HM1Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.