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ERP Application Support

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Hays

2021-12-03 08:59:58

Job location Cheltenham, Gloucestershire, United Kingdom

Job type: fulltime

Job industry: Consulting & Corporate Strategy

Job description

Perm | Cheltenham | Flexible Working | \u00A326K

Your new company

A global agricultural organisation based in Cheltenham are looking for a 2nd line application support candidate to support their ERP systems.

Your new role

The IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the 2nd line ERP Support Analyst is to provide support for Microsoft Dynamics AX customers at the organisation across multiple sites.

What you'll need to succeed

* Excellent customer service skills and exceptional telephone manner
* Knowledge of ERP systems and broad business and accounting processes (invoicing, purchase orders etc) is desirable but not essential.
* Knowledge of SQL, desirable but not essential
* Knowledge of ERP platforms (ideally Dynamics AX)
* Knowledge of Citrix
* Be self-motivated and have a 'can-do' attitude
* Ability to manage and prioritise work load under pressure & without supervision
* Good knowledge of Windows 10 windows, Office 365
* Full UK Driving license

What you'll get in return

Competitive salary
Flexible working
Huge progression and growth opportunities
Great staff benefits

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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