Audience and Journeys Lead

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Job description

Job details
Job reference
REQ001525
Date posted
02/12/2021
Application closing date
12/12/2021
Location
London
Salary
£45,000 per year
Package
Be a disability gamechanger 27 days holiday per year Flexible working Discounts at gyms, restaurants and more
Contractual hours
35
Job category/type
Full time

Audience and Journeys Lead
Job description

We are looking for an Audience and Journeys Lead to take responsibility for the strategic development, delivery and optimisation of Supporter Engagement at Scope.

Join an amazing group of Disability Gamechangers and make a lasting impact for disabled people.

Fixed term, 9 months - Full time, 35 hours per week

Full job description

The Role

It's an exciting time at Scope as we invest in acquisition and are committed to providing the very best experiences for our supporters. We are looking for an experienced marketing professional to lead on the implementation of audience-led and integrated supporter journeys.

You will be part of a high performing and forward-thinking team that places great importance on personal development. This is a crucial role that would suit an enthusiastic, proactive individual who truly values supporters and is driven to produce journeys that of the highest quality that deliver results.

About You

Do you have a big passion for understanding audiences and the motivations that inspire them to act? Are you a great communicator who loves a challenge? Are you open to testing new ideas and willing to embrace change? Do you have a good understanding of fundraising and financial modelling for long-term income? Are you passionate about achieving everyday equality for disabled people? If the answers is yes, we'd love to hear from you.

We are looking for an Audience-focussed, data driven and insight-led, professional with a proven track record of designing customer journeys that generate income, increase value and develop loyalty.

We very much encourage disabled people to apply for this role because delivering equality for disabled people is fundamental to Scope. We are building a culture where difference is valued, especially in relation to disability, where every individual can contribute meaningfully. We believe diversity and inclusion, at all levels, drives innovation, good decision making and better results for all.

We look forward to hearing from you. If you would like to chat with one of us about this role please contact

Our Values - Pioneering, Courageous, Connected, Open, Fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity and encourage applications from disabled people. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Guaranteed Interview Scheme.

Equality and Diversity and Inclusion

Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.

We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that we continue to build a high performance, high engagement culture.

If you require adjustments through your journey with us, please email

You will find more information here about the type of adjustments we can make.

Scope Benefits

We encourage everyone to bring their whole selves to work and embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including 35 days annual leave in Retail, 27 days plus Bank Holidays working in our Head Office, flexible working (where we can), company pension, excellent training and career development, strong colleague networks across disability, race and LGBTQ+, wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Who we are at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!

#IND