Business Analyst - Digital Transformation for MAM Private Markets (L3-L4) MAM Digital, Data and Platforms Team

---

Job description

An opportunity for a quantitative business analysis / digital transformation professional to work with Macquarie Asset Management's Private Markets businesses. Primarily focused on Private Credit, with the potential to work across other pillars in the future, you will play a pivotal role in supporting the delivery of automation initiatives to support Macquarie Asset Management's strategic ambitions. The business recognise the critical role that technology will play in Macquarie's growth plans in the coming years and this role will have significant profile.

If successful you will likely have a background in working with complex financial processes, ideally including delivering digital change or other improvements in financial services and will likely have prior experience of asset management; ideally within Private Equity, Real Estate or Private Credit. For this role you will require a business analyst skillset, supporting the product owners to deliver change via a combination of hands-on business analysis with stakeholder management, prioritisation and advocacy. You will have strong quantitative skills and may also have an Accounting or Actuarial background. Critical to the success of the role you will be establishing and maintaining a close partnership with our technology delivery teams and operational teams globally.



Your responsibilities will require you too:

1. Business analysis
   • perform 'hands on' business analysis activities of complex financial processes, including detailed requirements definitions
   • work with stakeholders to define the desired user experience and user journeys, considering business expectations and taking accountability for the quality of user experience
   • Produce high quality documentation of requirements and user journeys
   • critique and suggest enhancements to the user experience of existing platforms, looking to identify enhancements wherever possible
   • work with technology teams to review proposed solutions, provide feedback on options and consolidate business perspectives
   • work with system vendors or internal developers to communicate problems, understand the capabilities of the systems, the potential for change and communicate back to the business users effectively to identify and drive forward potential solutions.
   • assist in the creation of approval documentation, liaising with Risk colleagues and others to explain the proposals
   • plan and conduct user acceptance testing, including preparation of detailed test plans and creation of test evidence
   • confidently conduct testing of quantitative calculations / data output (e.g. by parallel running with manual versions)
   • complete comprehensive testing of user experienced and user journeys in new / enhanced platforms
   • engage with standardisation initiatives that may be required to enable automation
   • collaborate with teams globally on business analysis activities, including business stakeholders, operations teams, project / transformation managers and technology delivery / platform teams

1. Change management
   • define the key business capabilities and outcomes to be delivered / enhanced
   • work closely with business users, solicit a broad range of feedback (including advocates and non-advocates) and identify actions to driving engagement
   • identify, communicate and advocate new ways of working enabled by digital tools
   • Encourage user adoption of relevant digital tools and be able to clearly connect the use of digital tools to the business' strategic imperatives: "what's in it for them?"
   • produce high quality communication materials, training and guidance videos to update users on new capabilities / enhance the experience of current capabilities
   • develop training materials and conduct training sessions with business teams
   • monitor usage of platforms and identify and address pockets of inertia, working with others to create an action plans to address

1. Contributing to the digitalisation agenda and strategy
   • build an appreciation for MAM's data architecture and growing capabilities and how each platform fits within this architecture
   • identify, assess and recommend new digitalisation opportunities
   • contribute to prioritisation of projects and input into the longer-term program of change
   • advocate for the value of digitalisation across the business
   • identify, assess and advocate opportunities for improved data quality and enhanced use of data, in line with Macquarie's data governance standards
   • take ownership of some workstreams within key systems

1. Stakeholder management
   • collaborate closely with business, technology, operations and transformation stakeholders; as well as external vendors
   • Take role in identifying and implementing resolutions to concerns of stakeholders
   • Operating globally, dealing with stakeholders across MAM Private Market's platform

1. Delivery and capability
   • work alongside technology teams to help drive the pace of deliveries across multiple concurrent projects
   • contribute to a positive, winning culture and continuous delivery
   • provide a strong sense of risk management, identifying and pro-actively calling out risks

To be successful, you will likely have 3+ years' experience in a Financial Services, Consulting or Technology setting delivering digital capabilities or other related change (if you have operational / financial backgrounds and have recently stepped in to change / digital transformation roles you will also be considered). You will have natural focus on efficiency, continuous improvement, and operational excellence, Demonstrable passion for use of technology in delivering business outcomes. An organised and focussed work ethic with an ability to deliver to plans with tenacity around delivering to deadlines, Clear, effective, articulate communicator, including ability to present ideas in multiple formats. You will have the ability to operate globally, dealing with teams across locations and time zones, strong relationship building and communication skills, including ability to influence senior stakeholders, Ability to manage changing priorities across an organisation. Strong relationship building skills and strong communication skills, the ability and self-confidence to work independently and deal with senior stakeholders, exceptional quantitative, analytical and problem-solving skills and an understanding and appreciation of the use and governance of data, data literacy and very strong MS Office skills; particularly Excel.

Additionally you will likely have product knowledge of financial instruments and products, particularly investment funds, prior experience in Private Equity, Real Assets, Real Estate, Private Credit or other Private Markets, understanding and appreciation of tools available and utilised in the Private Markets today. You will likley have experience of fund related back office functions and processes, exposure to process improvement and project management methodologies, including agile and finally ideally have additional relevant qualifications e.g., CA, CFA, Lean Six Sigma, etc

About Macquarie Asset Management

Macquarie Asset Management is a large scale, global asset manager, providing clients with access to a diverse range of capabilities and products across infrastructure, real estate, natural resources, private credit, fixed income, equities, multi-asset and liquid alternatives. As at 31 March 2021, Macquarie Asset Management had $A562.2 billion of assets under management.

Our commitment to Diversity and Inclusion

The diversity of our people is one of our greatest strengths, and an inclusive workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders and communities. At Macquarie, you'll be encouraged to be yourself and supported to perform at your best. If you're inspired to deliver on our purpose of 'empowering people to innovate and invest for a better future', we want you on our team. If you need adjustments made to the recruitment process, please reach out to your recruiter.

As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief.

Joining Macquarie means you'll be able to work in a way that suits you best. With the right technology, support and resources, our people can work in a range of flexible ways. Talk to us about what working arrangements would help you thrive.