Cloud Engineer

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Job description

NHS Resolution is an arm's-length body of the Department of Health and Social Care. We provide expertise to the NHS on resolving concerns and disputes fairly, sharing learning for improvement and preserving resources for patient care.

We are currently going through an exciting IT transformation led by the organisation's Chief Information Officer. The Digital, Data and Technology Directorate, (DDaT) is an exciting high performing function with a challenging programme of work and a department structure aimed at progression, development and high operational and strategic outputs. As a result we are looking for talented DDaT professionals to join us on this journey.

Job Description

• As a project resource or subject matter expert, the post holder will be expected to attend meetings where highly developed communication skills will be essential. The post holder must be able to express and describe complex, multistranded or contentious technical information effectively as well as produce and understand technical architecture diagrams and illustrations
• Provide advice and assistance on the organisation's developing cloud infrastructure.
• Undertake the analysis, interpretation and comparison of complex problems and technical issues across a wide range of technologies projects and infrastructures, (cloud and legacy).
• Manage a multiplicity of targets and objectives, whilst ensuring that expert judgements support and advice is provided at all times.
• Ensure any system changes are planned and controlled effectively so as not to compromise the stability of any IT systems or NHS Resolution business processes.
• Ensure focus is maintained in minimising the impact of problems that have the potential of affecting services that are provided to stakeholders
• Assist with appropriate 3rd party contract service management such as maintenance/managed services/security.
• Maintain expert knowledge of IT and information security procedures as well as security and technical standards.
• Maintain a good understanding of NHS Resolution departmental objectives, ensuring the provision of integrated solutions and user objectives are met and achieved.
• Implement systems adhering to local and national NHS standard including but not limited to National Cyber Security Centre.
• Responsible for the implementation of Cloud and legacy system backup processes.
• Proactively monitor the network infrastructure and its systems to ensure that services and systems remain secure and operational
• Responsible for ensuring that NHS Resolution remains compliant with appropriate licence agreements and software asset management.
• Post holder will be responsible for helping to identify their own continued professional development needs and undertaking such training to support this as agreed with the Lead IT Engineer
• Ensure that appropriate departmental KPI's are met.

The Successful Applicant
Education and Qualifications

• Computer science/information management and technology degree at Masters level, or equivalent relevant, experience, knowledge and expertise.
• Microsoft Certified Engineer or equivalent
• ITIL Certified or equivalent
• Understanding of ISO27001

Skills and Abilities

• Ability to articulate, influence, persuade and motivate on service developments and best practice as subject matter expert
• Ability to analyse, diagnose, design, plan, evaluate and implement service and project deliverables.
• Ability to build, develop and form good working relationships, working flexibly and across professional and operational boundaries
• Ability to have a logical and thorough approach to complex problem solving
• Solutions-focused attitude to technical and cyber security challenges
• Excellent customer service and compliant resolution skills
• Experience of implementing inter-connected projects

Knowledge and Understanding

• A wide degree of creativity and technical knowledge and understanding of current IT inclusive of Local and Wide Area Network principles and associated security.
• Detailed knowledge and understanding of database and information system architecture.
• Detailed knowledge and understanding of Microsoft Project, Visio, Virtualisation (HyperV and VMware) technologies.
• Detailed knowledge of Cloud based technologies and able to talk through confidently their involvement in cloud based projects.
• Detailed knowledge of security, governance, implementation for both on premise & cloud based technologies

What's on Offer

• Flexible working with commitment to travel to London or Leeds a minimum 1 day per week / 4 days per month
• Salary of £38,890 - £44,503 (plus London Weighting of £6890)
• NHS pensions
• Flexible working
• Health and Social Security Recreational Association (HASSRA)
• Season ticket loan scheme
• Eye care vouchers for SpecSavers
• 24 hours employee assistance programme from Health Assured (EAP)
• Health service discounts
• Cycle to work scheme

Applications:

To apply for this position, please submit your CV ensuring details of where you meet the essential criteria required for the role are clearly demonstrated. Application deadline is 23:55pm, on 7th October 2021.

Contact
Fiona Wallace

Quote job ref
JN-092293

Phone number