Commercial Partner Manager, Continental

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Job description

SummaryPosted: Oct 27, 2021Weekly Hours: 35Role Number:Apple Services is seeking an outstanding and highly driven Commercial Partner Manager. This team is part of Apple's International Business Development team, which covers first party services like Apple Arcade, Apple Music, Apple TV+, Apple News, iCloud, Apple Fitness+ and Apple One businesses, across Continental Europe. This is a really exciting time to join our fast-paced, fun and diverse team tasked with ensuring our partnerships deliver on their objectives whilst staying true to the Apple brand. The Commercial Partner Manager will lead new key external partnerships across various verticals in Continental Europe, and support the larger team via commercial analysis. You will collaborate with cross functional teams and work with partners to understand their business objectives in order to grow Apple Services subscribers. You will collaborate with regional and technical teams to successfully launch and handle partnerships. Aligning closely with Business Strategy and Planning teams you will develop key performance indicators, analyse opportunities and measure results. You will use data to modify and develop these programs to drive greater efficiency, scale and effectiveness.Key QualificationsRelevant industry work experience in handling relationships with telecoms, retail, finance, OTT or other relevant partners.Direct experience in growing subscription services.Extraordinary understanding of subscription services commercial dynamics and KPIs, complemented by strong attention to detail.DescriptionYou will - be responsible for leading our BD commercial analysis, as well building and managing day-to-day business relationships with Apple's partners. - analyse sales and funnel performance to understand key drivers and instigate initiatives to drive attachment, activation, usage, conversion and retention. - build annual and quarterly account plans to create calendars of activity, including launches of new value propositions, that maintain momentum and growth of the partnership. - drive day-to-day workload, resolving partner issues and implementing new initiatives to target new customer groups or new services. - engage with the Finance team to ensure key commercial metrics are clearly planned, completed and measured. - work with the Product and Operations team to optimise the customer onboarding experience and product lifecycle. - work with the Business Development Manager to drive Monthly Reports, Quarterly Business Review and annual contract renewal process with existing partners. - work with the Partner Programme team to implement regular and rigorous product and sales support activities, including training, merchandising and quality assurance programmes. - work with the Marketing team to ensure that marketing campaigns of the highest brand standards are launched and align with the commercial strategy of the partnership.Education & ExperienceDegree/Masters/MBA level education in relevant field is desirable but candidates from all education backgrounds who meet the key qualifications are encouraged to apply.Additional Requirements

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