Community Fundraising Products Officer

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Job description

Harris Hill are delighted to be working with a cancer charity based in London in their search for a Community Fundraising Products Officer in order maximise net income and supporter engagement from Community Fundraising Products, improve and evolve supporter processes and manage community fundraising products.

You will provide an excellent personal supporter experience to everyone who participates in a Community Fundraising activity by managing the Community inbox and answering phone calls, sending fundraising resources and ensuring all supporters are thanked appropriately.
You will plan and deliver mass stewardship communications
You will work with the Community and Events Marketing team on the execution of marketing campaigns, as determined and agreed with the Senior Community Fundraising Products Manager.
You will support the Community and Events marketing team in writing briefs and proofreading copy for all marketing collateral, including brochures, letters, DM and the website.

Ideally you will have:

Demonstrable experience of successfully helping to deliver community fundraising initiatives or activity, including in the recruitment and stewardship of supporters to meet financial targets and KPIs.
Demonstrable experience planning, implementing and evaluating supporter journeys, including email marketing.
Experience of developing on and/or offline resources and/or marketing campaigns or activities .
Demonstrable experience of personally building excellent relationships to add value with supporters or customers.
Experience of working in supporter or customer service operations, and adapting or developing
Experience using relationship management databases.
Experience in developing and improving processes to support efficiencies and/or provide an improved supporter experience.

Deadline: ASAP

Salary is 26,633- 29,592

If you want to learn more and receive a full job description please contact Dagmara and send her a CV at Harris hill on or call her on .

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.