Head of Infrastructure & Environments

---

Job description

• Team: IT, IT & Change
  
• Location: Holborn Office
• County: Central London
• Ref: 14252
• Closing Date: 17-Dec-2021

Have you previously or currently operated as a Head of Infrastructure and Environments or equivalent? Have you been part of large transformation programmes? Are you a committed and proactive leader who is able to champion exceptional IT delivery & service and environments capability build? If you have answered yes to these questions please read on.

The successful role holder will be accountable for the end to end definition, design, build and governance of non-production on-prem and cloud environments used by Metro Bank. You will define and own the execution of environment strategies, policies, roadmaps and delivery excellence for Metro Bank to ensure quality of non-production environment provisioning supports the value streams and our wider change & transformation agenda.
Most of our jobs offer the opportunity for hybrid / remote working. Ask your recruiter for more details.

So what would you be doing?...

• Ensure that the infrastructure is delivered in a manner that supports appropriate levels of resilience, performance and capacity
• Provide infrastructure services vision. Enable innovation and leverage IT trends that can create business value consistent with the bank's requirements and expectations
• Establish, deliver and refine the of IT Infrastructure Roadmap & IT Infrastructure Projects
• Work closely with IT Security stakeholders to ensure the security of IT Infrastructure and systems
• Define, design and roll out of the Environments Management strategy and associated processes including integration with the broader IT and Testing Strategy and integration of processes with Agile

• To build and lead a technical team to act as subject matter experts for all infrastructure and environment technologies
  
  

You need to be this kind of person…

• Passionate about providing unparalleled levels of service and convenience for customers
• Able to work and learn quickly in a fast paced, fun and dynamic environment
• Prepared to stick at something - we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow
• Care about doing a great job and exceeding expectations with the quality of what you do
  
  

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.

We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things...

• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
• Have expert Environments knowledge: creation and maintenance of environments provisioning policy; env strategy; env planning, effort and cost estimations; environment usage planning; Waterfall, V-model and Agile SDLC understanding
• Strong People and Technical Management skills
• An advanced understanding of all areas of IT, best practices and emerging technologies
• Experience leading strategic technology initiatives to build and maintain key elements of infrastructure and associated project portfolio, including but not limited to data centre infrastructure management and evolution, mobility and remote access services, wireless networks, messaging and UC Infrastructure, WAN
• Extensive knowledge of data centre operations, telecommunications, network engineering, data center applications, client/server computing. Specific technologies of note include but not limited to Microsoft Server and Client operating systems and infrastructure applications, RedHat Enterprise Linux, Cisco and Juniper Networking, VMware, EMC a SANs
• Ability to translate strategic plans into specific objectives, and to create and execute project plans to achieve objectives
• A deep understanding of the interdependent relationship between infrastructure, information security and the applications/services they enable as well as the criticality of maintaining strong connections between the respective teams within IT
• Ability to see the "big picture" across such areas as private and public hosted infrastructure and services, identity management, security, telecommunications, enterprise storage and end user experience
• Demonstrated ability to apply technology solutions to business problems
• Must have strong organizational skills and multi-tasking capabilities and excellent written and spoken communication skills

• This role is regulated by the Financial Conduct Authority (FCA) under the Senior Managers and Certification Regime. This means that If you are successful in your application, we are required to carry out additional checks that will be repeated annually while you are in this role. For more information you can visit the FCA website or ask your recruiter who can explain further.

IMPORTANT FOOTNOTE;

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!

#LI-Loveyourjobatlast

#LI-REMOTE