Identity Access Management Engineer

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Job description

Identity Access Management Engineer

Hybrid working available

Our client who are a well renowned global media organisation have a fantastic opportunity to join their EMEA Operations Centre on a permanent basis as an Identiy Access Management Engineer/Identity Operations Engineer.

The Identity Access Management Engineer is responsible for ensuring our Identity Management and Messaging environments, including Active Directory functions at peak efficiency. The position will be a team player working to expand the integration of our identity management solutions with our enterprise applications, support day-to-day administration, reporting, troubleshooting, and operations of our Identity Management environment. In addition to having strong technical skills, you must be comfortable in effectively communicating with business end users, technical IT teams, business partners, network providers, and business process outsourced vendors, all while being sensitive to a wide diversity of cultural and technical backgrounds in a global business environment.

Role responsibilities:

• Utilize best practices to ensure that solutions protect information resources against unauthorized use, inappropriate degrees of access, disclosure, damage and/or loss
• Troubleshoots and manages the resolution of issues related identities, systems, access, accounts, authentication, authorization, entitlements, and permissions
• Troubleshoots, supports and resolves system incidents, problems and changes, as required
• Utilize industry best practices for appropriate standards, processes, procedures, tools, and documentation
• Complete the key metric reporting and analysis for the Identity Management environment as required
• Work to ensure audit tasks related to Identity Management are completed on time, with participation of appropriate parties
• Ensure the maintenance, patching, operating, and monitoring of IAM systems is in place and completed on schedule
• Provide ITIL based operational support and acts as a technical resource for the Active Directory infrastructure, including incident, change, and problem management
• Provide support of on premise and cloud-based equipment and configuration including but not limited to Domain Controllers, SaaS applications such as Azure Active Directory, O365, Duo, CyberArk, YubiKey, Microsoft Identity Management, Splunk, and Active Roles Servers
• Participate in security incident response teams as needed
• Component services & areas: multi-domain design, DDNS, DHCP, ActiveSync, Outlook client, Spam filtering, and anti-malware services (or similar)
• Relevant management & operational tooling: NetIQ Security & Application Manager, QUEST, Splunk, Insight mgt, and Microsoft Administration tools (or similar)
• Directory Services, Directory Services replication/synchronization, Kerberos, Active Directory compliance for Schema Extensions, DEA (Directory Enabled Applications), SMTP Query management, S-LDAP, AD integration security, federation services and Forest system context management for application services (or similar)
• Adept at PowerShell & VB Scripting, regular expressions, policy management, etc. Additional experience in one or more Scripting languages such as Perl, Python, Chef, Ansible, or JSON is a plus (or similar)
• Customer service driven/focused with a proactive and positive can-do approach. Demonstrates commitment to organisation's policy framework and practices continuous improvement
• Hands-on experience and skills with systems such as O365 and ServiceNow are required. Experience with ServiceNow orchestration into Active Directory & O365, Zoom, Jabber, or Teams is a plus (or similar)
• Experience with security protocols such as S-LDAP, SAML, WS-Federation, SCIM, OAuth, and OIDC (or similar)
• Demonstrated current work experience supporting integrated IAM solutions such as Azure Active Directory, Active Roles, Duo, MIM, CyberArk, Okta, ForgeRock, PingFederate, and SiteMinder (or similar)
• Demonstrated organisational skills, attention to detail and ability to work both independently and as part of a team.

Identity Access Management Engineer

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

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