Internal Communications Project Coordinator

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Job description

Job Overview

The Brand, Communications & Marketing (BCM) function plays a critical role in the achievement of the firm's vision and strategy. The BCM team proactively manages the Firm's reputation across key stakeholder groups, supports internal engagement and alignment with the Firm's strategy and develops our profile in support of our commercial objectives.

Who you will work with

Internal Communications Projects Co-ordinator will report to the Internal Communications Associate Manager and will be working with internal communications team colleagues and other internal stakeholders and project sponsors to help develop and maintain communications projects.

What you will be responsible for

• Developing and maintaining internal communications projects for a range of stakeholders. Examples of the types of projects include:

IT and software changes/introductions/launches

Employee surveys

Alumni communications

Ad hoc internal communications projects

• Ensuring that these projects are all executed in a timely and aligned way;

• Advising programme sponsors on how best to reflect their work through internal communications channels and messaging;

• Creating and developing communications project plans;

• Curating key content associated with these projects across internal communications channels including intranet sites and Yammer groups;

• Helping the project sponsors produce periodic status updates and reports;

• Regularly evaluating the impact and effectiveness of the internal communications work and adapting this accordingly

What you will do

This role will be responsible for:

• Creating, developing, co-ordinating and executing a range of internal communications projects that support all areas of the firm's vision and strategy

• Developing and maintaining the internal messaging for projects and ensuring that they are executed successfully in alignment with other firm internal communications

• Deploying key content associated with these initiatives within the firm's internal communications channels - e.g. intranet sites and Yammer groups.

• Supporting programme sponsors to produce periodic communication status updates and reports

• Regularly evaluating the impact and effectiveness of the communications associated with these projects and adapting them accordingly.

Success in this role will be measured by:

• Monitoring the internal awareness and understanding of these communications projects

• Increased levels of engagement with these projects amongst the firm's internal audiences

• Successful interaction and engagement with the wider Brand, Communications and Marketing Function

• Feedback gathered from project stakeholders.

Your career experience so far

The successful candidate will have:

• Experience of working on internal communications projects and initiatives within large organisations and/or professional services organisations

• Knowledge and experience of operating internal communications channels including intranet, enterprise-wide social media and publishing tools

• Ability to work with a wide range of internal stakeholders

• Ability to build effective working relationships with colleagues at all levels, including remotely in international offices, in a professional, confident manner

• Excellent written and verbal communication skills and strong attention to detail

• Ability to manage multiple projects concurrently and to tight deadlines

• Project management skills

The successful candidate will be:

• Highly collaborative

• Motivated, proactive, forward-thinking and organised

• A team player

• Educated to degree level or equivalent

• Highly organised

How we will support you

The Global Brand Communications and Marketing team meets regularly via a wide range of updates and briefings designed to achieve knowledge understanding and alignment for all communications activities across the firm. This team regularly initiates global initiatives which allows team members to connect with global colleagues and to build experience and skills outside of their daily work. This team also develops and delivers specific training for the team which focuses on the specialist skills required.

About the Firm

Whatever your area of expertise, you will find a range of career opportunities at Clifford Chance. And wherever you're heading, Clifford Chance is where you can be true to your ambitions.

Our firm, work and people span jurisdictions, cultures and languages. In a world where commercial success increasingly relies on globalisation, we offer clients a truly international perspective, and we offer our people a rewarding and stimulating career.

We're proud of our approachable, friendly and team-based way of working. Highly professional and self-assured, with an entrepreneurial streak, our people are more than happy to share their expertise and knowledge.

To find out more about what it is like to work in Clifford Chance in London or Newcastle, please visit

Equal opportunities

At Clifford Chance we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. Find out more here

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