Investment Executive

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Job description

About the Role

Key Responsibilities and Scope of role:

• To assist one or more Investment Managers in effective and efficient team support
• and client administration, including client portfolios
• To assist in the production of investment proposals.
• To provide clients and/or their agents with information and reports about their portfolio.
• To ensure all duties and tasks are completed within all relevant rules,
• compliance regulations and in-house policies and procedures.
• To ensure all client relationships are properly documented on a timely basis, including checking that "Know Your Client" information and data on the CRM system is maintained.

Main tasks and duties include:

• Answering phones, dealing with queries from clients and intermediaries, taking appropriate messages.
• Ensuring new accounts are opened in a timely and accurate manner.
• Assist in the quarterly distributions of valuations for the entire client base as well as the yearly distribution of tax packages.
• Process client payments.
• Administration of deceased accounts.
• Arrange portfolio transfers.
• Process ISA subscriptions.
• Update databases with revised client details.
• Assist in the general administration of the team (post, room booking)
• Preparing reports, correspondence and other relevant documentation including Investment Proposals.
• Preparing PowerPoint presentations for client meetings.
• Having a working knowledge of Excel, Word and other Microsoft Office products
• Prepare suitability letters and maintain affirmations.
• To carry out any other duties, which might be reasonably requested
• by your line manager to ensure the smooth running of the client base.
• Maintain up to date filing.
• Client correspondence.

About You

Key Behavioural Skills:

Attention to Detail

• Handles tasks with thoroughness and accuracy. Recognises and resolves errors.

Communication

• Communicates clearly, listens effectively. Written communication is concise and well presented, using appropriate grammar, style and language.

Technical

• Has technical knowledge appropriate to the role, including relevant computer systems and keeps this knowledge up to date.

Time Management

• Effectively balances priorities to meet agreed deadlines for the Investment Manager. Demonstrates flexibility to adapt to changing business needs.

Teamwork

• Treats colleagues with professionalism and respect.

Decision Making

• Understands consequences of decisions and follows instructions. Acknowledges and learns from mistakes.

Corporate Focus and Behaviour

• Understands and applies current regulatory obligations and procedures to achieve compliance, including upholding of Treating Customers Fairly principles.

Willingness to learn

• Good operational knowledge of departmental processes.

Client Focus (Internal and External)

• Assists the team in developing and maintaining appropriate internal and external business relationships, using the appropriate communication method.

Focus on our values:

Pioneering:

• Innovate, take bold steps forward
• Stand up for what's right
• Question convention and stay curious

Dependable:

• Use expertise to deliver on promises
• Persevere to get the right outcome
• Act with focus and care

Stronger together:

• Collaborate, learn from experience, and adapt
• Share openly and transparently
• Listen, to include new perspectives

Qualifications required:

• Educated to at least A-Level standard

Knowledge, Skills & Experience:

• Experience within financial services is preferred.
• Excellent communication and presentation skills, able to engage at all levels across the business
• Confidence, drive, energy, resilience and tenacity to deliver success in a challenging business environment.

Benefits

No matter what job you do you should feel valued and appreciated. That's why we offer a competitive total reward package, which enables our employees to share in the success they help to create.

Core Benefits

Holiday: 26 days

Quilter Incentive Scheme: All employees are eligible to participate in our incentive scheme, based on the company's performance and their contribution to it

Pension Scheme: 10% non-contributory company pension scheme that can be boosted through personal contributions

Private Medical Insurance: Single cover as standard, cover can be increased at your own cost

Life Assurance: 4x your salary, cover can be increased at your own cost

Income Protection: 75% of salary payable after 26 weeks of absence

In addition to our core benefits we offer a range of flexible benefits that you can choose from and pay for conveniently via a salary deduction.

About Us

Quilter is a leading provider of advice, investments and wealth management in the UK and internationally. Managing over £100 billion of investments on behalf of over 900,000 customers, we operate in one of the largest wealth markets in the world - and one that is growing.

Our promise

At Quilter, we're committed to creating an inclusive culture that embraces diversity. We promote equal opportunities and make sure no applicant receives less favourable treatment on the grounds of gender, marital status, nationality, ethnicity, age, sexual orientation, responsibilities for dependants, physical or mental disability. We select candidates for interview based purely on their skills, qualifications, experience and potential.