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Learning Experience Senior Designer
Boston Consulting Group
2021-12-03 08:52:30
Barkingside,
Greater London,
United Kingdom
Job type: fulltime
Job industry: Other
Job description
WHAT YOU'LL DO
As a Learning Experience Senior Designer, you will play a pivotal role in supporting the global Learning & Development (L&D) team create excellent, state-of-the-art learning programs and online resources. In this role, you will be responsible for creating learning and development contents in close collaboration with our global team and subject matter experts. Building on a strong expertise and passion for technology-based learning, you will help us shape how we communicate and learn more effectively. You will also have a key role in advancing our digital tools and platforms by evaluating needs, curating contents, and developing custom content for our diverse audiences.
Program and contents design
- Together with our L&D team, as well as subject matter experts, understand target audiences, learning needs, and develop learning and change objectives
- Design and develop impactful contents for various learning formats and for performance support, for use in instructor-led residential or virtual programs, as well as for on-demand/blended programs, including written content and multimedia, across channels and technology
- Collaborate with our global team to transform existing contents (slide decks, learning resources, tools, knowledge) into effective resources for self-learning and performance support
- Develop and curate a library of self-service resources, collaborate with the broader team on curating contents from external learning libraries, eg, LinkedIn or MOOCs
- Pilot content and integrate user feedback into content design
- Work with internal production teams and external vendors to develop and create resources
- Contribute to other projects and initiatives of the global team
Advancement of the global function
- Help advance our global function through driving innovation and state-of-the-art tools and technology
- Explore new learning design, tools and technology, drive piloting and assessment
- Conduct instructional research and analysis on learners, develop and evolve formats and templates, integrating learning principles
- Actively contribute to shape the design of new features and enhancements to our learning platforms and tools
Advisory and communication
- Advise as subject matter expert on contents, media, delivery formats, and technology, depending on learning goals and subjects
- Collaborate with our L&D team to modernize our communication and self-service platforms
- Support communication initiatives, learning and mobilization campaigns, as well as marketing activities
YOU'RE GOOD AT
- Strong experience with online and virtual learning contents, as well as visual/graphic design, interactive pdfs, and multimedia production
Strong proficiency in project management and design thinking
Experience with content management systems or other state-of-the-art tools and mobile technology, ideally with html knowledge or equivalent
Awareness of current design trends and a strong eye for design and layouts
High attention to detail, passion for high quality and visual appeal
Working in virtual international environments
- Highest level of integrity expected, treating all HR-related information as confidential
YOU BRING (EXPERIENCE & QUALIFICATIONS)
Bachelor's degree or higher, ideally related to adult learning
4 - 6+ years of professional experience within a service-oriented company
Strong creative analytical and problem solving skills, with ability to rapidly pick up new frameworks and concepts
Excellent English; other languages requested in certain locations
YOU'LL WORK WITH
The Learning & Development function of BCG's Global Specialty Businesses (GSB) is responsible for the global learning activities for the firm's worldwide knowledge and specialty businesses, and for the management and operations teams of the Practice Areas (PAs). We work closely with the PAs, product and data businesses, the People Team and other BCG groups to provide our staff with world-class and high-impact learning opportunities. The Learning & Development function has launched a number of successful initiatives to help our people master their evolving roles and to support the ongoing business build and transformation in our global specialty businesses.