Logistics Manager

---

Job description

The world is noisier than ever, with millions of brands competing for seconds of attention but how do we at Brand Addition stand out? We add heart and soul to goods and gifts that build brand love. We add purpose to products that spread more joy and less junk. We add emotion to everyday items that inspire connection. When you only have a second to make an impression adding what matters makes every moment count.Brand Addition is a business that helps global brands build culture, awareness, and meaningful connections. We extend our client values in thoughtful, sustainable, globally conscious ways to create branded moments that people love. In an industry of excess - we will lead through sustainability to generate wellbeing for generations to come, what we do today can determine what kind of place that will be. We will continue to build amazing products while strengthening careers and client relationships. Here at Brand Addition, we work across oceans and continents to build a better, brighter future for our partners, our people, and our planet.We are looking for a Logistics Manager to join the team on a permanent basis. The role will involve management of logistical activities (mainly import and cross trade) for the consumer sector of our business.Reporting to the Group Logistics Manager, you will be based in London supporting direct reports locally. You will also work closely with colleagues in other UK locations along with China and Hong Kong on freights rates and processes. You'll be responsible for advising the Buying and Sales teams on freight rates, market fluctuations, duty rates, quota, and export/import licence requirements. Previous experience of international shipping from Far East to Europe / Americas is essential.RequirementsKey Responsibilities:Managing a team of Import Coordinators within the UK, ensuring correct resource is in place to meet the requirements of the business.Plan, manage and evaluate current logistics network liaising with logistical teams and internal stakeholders to establish and maintain optimum customer service and cost.Deliver solutions to logistics issues and escalations maintaining high levels of quality and service within budgetary targets. This will involve complaints management to seek root cause and implement robust preventative measures.Monitor quality, quantity, and delivery of goods throughout the supply chain to ensure appropriate procedures are in place or adapted to offer the highest level of service.Review impact of logistical changes such as routing, modes, volumes, or carriers and reporting back to Group Logistics Manager.Support the BA "new business" teams with client tenders and complex quotations ensuring most cost-effective delivery whilst highlighting any potential routing hurdles which need to be considered.Support in the negotiation of rates and contracts with transport and logistics providers. This involving periodic tendering to seek best rate vs service ratio in line with BA objectives.Ensure carrier compliance with company policies and procedures. This to include periodic quality audit and appraisal of all logistical partners.Ensure compliance with import customs regulations in multiple destinations. Mainly delivery into Europe and Americas, but to include other markets when required.Challenge the status quo to continuously improve and develop the logistics network to support the supply chain strategy and commercial objectives. Identifying inefficiencies and cost optimisation opportunities with a particular focus on process redesign supported by tech solutions.Develop and maintain strong relationships with all transport & logistics providers to build a healthy but accountable working relationship.Work cross functionally and ensure effective working relationships with key internal stakeholders including commercial teams, finance, IT, compliance, procurement, and planningKeep the business up to date with any legislation change which has the potential to have an operational impact. To ensure that changes are communicated, and relevant training delivered.Ability to "role up sleeves" to understand all operational activities within logistics whereby they can be challenged and improved.As the role evolves over time, it may also be necessary to change some elements of this job specification to meet the changing needs of the business, so an individual with a flexible approach is a must.Candidate Requirements:Minimum 5 years' experience within international logistics, ideally surrounding imports from the Far East into Europe and Americas (including customs)Ability to "role up sleeves" and challenge standard operating procedures with the objective to continuously improve.Understanding of VAT Rules, import compliance and customs procedures within Europe.Ideal Candidate holding a relevant membership of CILT or similar would be preferred.Have a superb history in team management and stakeholder engagement.Proven track record of delivering successful changeCommercially and financially astuteEffective communicator with good interpersonal skills.Strong planning and organizational skillsAttention to detailResilient able to work in a fast-paced environmentFlexible and adaptive, embraces changeTeam player, ability to work in a cross-functional team.Problem solving skillsSolid knowledge of MS business applications (Excel, Word, Power Point)BenefitsOur Culture:Brand Addition offers you the opportunity to work in a responsible and challenging role within a dynamic, international, and ambitious environment. We're informal but hard working and great teamwork and collaboration are key to our success. We are all proud to be part of the BA family, we all share the same passion and dedication to the company, we champion diversity and inclusion and respect difference, because it makes us stronger.Our teams operate across oceans and collaborate across continents, leveraging diverse perspectives to create amazing things together. It may be fast paced but it's a fun and friendly place to work. We have a big footprint globally but remain personal and transparent. You can expect quality, sustainability, and value to be at the heart of everything that we do. You'll have the support of a close network of colleagues and managers and every day is different here!Reward and recognition:We offer Global Development Opportunities - Remote Working - Flexible Working - Early Finish Friday and a Subsidised Wellbeing Programme to name a few.Position to thrive:Whether you are early in your career or a seasoned professional, Brand Addition provides you with everything you need to excel in your job and for personal growth, to be the best version of you.Brand Addition is proud to be an Equal Opportunities employer