Outreach Worker

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Job description

Do you want to work in a role where you will support an end to rough sleeping?

About the role

Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.

Working as an Outreach Worker you are involved in making contact with people who are sleeping rough, assessing their needs and delivering personalised case management; to support individuals to make the move away from the streets. Outreach Workers also work in partnership with multi-disciplinary teams and agencies.

About you

We are looking for highly motivated people who share our ambition:

Some experience of dealing directly with the public and/or client in a busy service environment.
Experience in dealing with rough sleepers with multiple needs and the ability to work with challenging behaviour.
Great communication skills and experience of working effectively with others.
Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
The ability to empower individuals to make positive changes and a willingness to develop these valuable skills.

Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.

What we offer

Excellent Development and Growth Opportunities

We hold Investors in People Gold accreditation - one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo's is a great place to work. We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In % of our vacancies were filled by internal promotions.

A Diverse and Inclusive Work Place

Equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

Pay and Other Benefits

For this role staff can claim an additional 20% pay premium for unsocial hours worked as part of a day shift after 8pm or before 8am Monday to Friday as well as for all hours during day shifts worked on Saturday and Sunday.

St Mungo's is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff. St Mungo's contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo's our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 - 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo's careers page on our websiteClick the 'Apply Now' Button at the top of the page to start your online application form.

To view the job description and guidance on completing your application form, please click on the 'document available' tab at the top of the advert page on our website.

Closing date: 10am on 8 Dec 2021

Interview and assessments on: 22/12/2021

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo's current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.