Product Owner

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Job description

At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and progressive approach helps us to keep a balanced perspective. Fitch is also committed to supporting its employees by advancing conversations around diversity, equity and inclusion. Fitch's Employee Resource Groups (ERGs) have been established by employees who have joined together as a workplace community based on similar backgrounds or life experiences. Fitch's ERGs are available to connect employees with others within the organization to offer professional and personal support.

With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly competitive market. We have a relentless hunger to innovate and unlock the power of human insights and to drive value for our customers. There has never been a better time to make an impact and we invite you to join us on this journey.

F itch Learning partners with clients to deepen knowledge, develop skills and enhance conduct, delivering positive business outcomes. We have centers in established financial hubs including London, New York, Singapore, Dubai and Hong Kong. We are committed to understanding complex client needs across fast paced financial markets, globally. Our learning solutions encompass expert faculty, e-learning, coaching and blended candidate assessments, improving individual contribution and collective business performance.

Product Owner

London, United Kingdom

Company Brief

Fitch Learning is a leader in financial services training. With unrivalled breadth and depth of training, the company delivers learning solutions for apprentices and graduates, to those with 10+ years' experience in Financial Services. A truly global company we have offices in New York, Chicago, London, Singapore, Hong Kong and Dubai, providing services to many of the world's top banks and financial institutions.

Fitch Learning is part of the wider Fitch Group which includes; Fitch Ratings and Fitch Solutions. Agile and fast-paced we are able to tailor our solutions to a wide range of Financial Services clients with operations in more than 30 countries.

We're looking for individuals with drive, flexibility and passion to help us deliver a world-class service to our clients. In return, Fitch Learning offers a fast-paced, start-up like environment with considerable financial backing and stability that you associate with a larger corporate. It's a place where you can really make a difference and progress in your career.

Role Purpose

As a leading training company in the financial services sector, we deliver digital learning experiences to clients across the globe. As we continue to expand and enhance our digital learning capabilities, we are looking for a hands-on Product Owner to bridge the gap between product strategy and development and drive continuous delivery of value to the business through new features and enhancements across a landscape of digital products. You will lead scrum teams, working closely with product management and business teams to create and maintain product backlogs according to business value and strategic objectives.

This role is ideal for someone with an entrepreneurial mindset and real-world experience distilling business value and goals and roadmaps into refined product backlogs. You will champion, develop, and progress products, ensuring that they cater to the needs of a dynamic and scalable learning ecosystem whilst delighting our users and returning value to our clients.

The role joins an existing product team reporting to the Head of Digital Learning and will work collaboratively with multiple departments, including Development, Content, and the wider Business operational and commercial teams.

Role Responsibilities

• Plan, prioritize and manage product feature backlogs and development for the products
• Develop detailed product feature specifications from product management strategies and ensure they're clearly understood by the development teams
• Assess value, develop cases, and prioritize stories, epics, and themes to ensure work aligns with product strategy
• Actively mitigate roadblocks impacting successful team completion of release/sprint goals
• Lead the product-release plans and set expectations for delivery of new functionalities
• Measure and monitor user behaviours through their interactions with products and content, and feed insights into the product management strategy
• Serve as the product ambassador internally and externally, sharing knowledge and answering questions related to the product
• Produce collateral, training materials and support information to ensure that sales and operational teams are up to date with product capabilities and processes.
• Keep up with agile/scrum best practices and trends

Role Requirements

• You will be an experienced Product Owner with 5-6 years' experience within a global team, ideally within a commercial education provider.
• Experience of working in large multi-faceted software and content development projects.
• Adept at defining product capabilities and breaking these down into backlogs of well-formed user stories.
• In-depth knowledge of agile process and principles
• Understanding of business value around feature/functions
• Outstanding communication, presentation, and leadership skills
• Sharp analytical and problem-solving skills
• Able to effectively manage conflicting stakeholder needs
• Strong attention to detail.
• Financial qualification would be advantageous.

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites: | |

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

UNITED STATES ONLY : As part of its continued efforts to maintain a safe workplace for employees, Fitch requires that all employees who receive a written offer of employment on or after October 4, 2021 be fully vaccinated (as defined by the CDC) against the coronavirus by the first day of employment as a condition of employment, to the extent permitted by applicable law. Fitch will consider requests for reasonable accommodations due to medical and/or religious reasons on an individual basis in accordance with applicable legal requirements.

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