Release Manager

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Job description

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

The N2BI department encompasses a variety of teams responsible for the delivery of solutions and services into Sky's mobile and fixed line networks and we need an organised, confident Release Manager with excellent communications skills to join us. You will collaboratively work with several Sky delivery teams, other Sky departments, and a variety of 3rd party suppliers, to safely and efficiently coordinate software delivery into production and non-production environments.

We work in a competitive and fast-paced environment, but we work together, support each other, and we win and lose as a team.

What you'll do:

* Define, agree and implement a Release Management Process in line with the business imperatives for both 3rd party-developed software and in-house developments * Build and maintain a programme level and BAU "Release Schedule" that includes all major releases, minor releases, and product life cycle changes * Manage and coordinate the completion and distribution of all release documentation to the stakeholders. This includes archiving for compliance and audit-ability * Attend the Change Advisory Board (CAB) as the departmental representative ensuring that all releases follow the defined Change Management process. This includes crafting and managing changes/tickets in our Spark ticketing tool (ServiceNow) * Manage all the stages of a release from inception to deployment and any post deployment activities including retrospectives and lessons learned * Plan and coordinate activities of all the teams and resources involved in each stage of the release process for example the production/collation of relevant deployment documentation (including e.g. resource rota, implementation procedures, deployment schedule)

What you'll bring:

* Minimum 5 years' experience in Release Management including extensive knowledge of change, configuration and deployment processes * The ability to manage internal teams and external vendors and ensure their adherence to the Sky Release Management Process * Proven track record in management of complex implementations, including release planning and build procedures * Proven skills in managing complex and conflicting demands on and relationships with multiple sets of services and systems * Excellent verbal communication skills and collaborative stakeholder management experience * Ability to work to deadlines and remain calm under pressure

The Rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

* Sky Q, for the TV you love all in one place * A generous pension package * Private healthcare * Discounted mobile and broadband * Access a wide range of exclusive Sky VIP rewards and experiences

Where you'll work:

Brick Lane:

Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and varied community; close to street food, cafes, and shops.

The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk.

Inclusion:

We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.