Safeguarding Referrals Officer (Remote)

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Job description

Safeguarding Referrals Officer (UK Wide)

Location: Remote/Home based with travel to Head Offices in Rayleigh, Cardiff & Swindon when necessary

Salary: £20,000 per annum

Our client is a leading short-term accommodation and support services provider to the public sector who have been successfully providing short term accommodation to central and local government for over 14 years. They pride themselves on providing quality, cost effective and transparent solutions to their customers.

They seek a Regional Safeguarding Referrals Officer to join the team.

Please note you can be based anywhere in the UK for this role.

PURPOSE OF THE JOB
This role involves working from home to provide administrative support to the Safeguarding Manager and Regional Safeguarding Officers. You will act as a First Point of Contact (FPOC) for internal and external email referrals and telephone contacts.

* To ensure that all Inbound Referral Pathways are monitored, including email
* To ensure that all relevant information is shared with the Safeguarding Manager and the Regional Safeguarding Officers.
* To ensure continuity of action in all Inbound Referrals.

DUTIES AND RESPONSIBILITIES
Supporting the Safeguarding Manager and Regional Safeguarding Officers

* To manage the safeguarding referrals inbox
* To input all new SG Referrals into IATRANS / CCMS
* To acknowledge (by appropriate means) all new Inbound SG Referrals, including immediate actions taken within KPI timescales
* To compile SG reports as required by the Safeguarding Manager to best support internal and external SG teams.
* To assist the Safeguarding Manager in the management of serious and untoward incidents
* To collate relevant information held by and submit a case note to the relevant Regional Safeguarding Officer
* Administration of the safeguarding team, ensuring all records are maintained in line with company procedure
* To provide cover when necessary and requested

Team working

* Liaise regularly with the Safeguarding Manager and team members
* Support colleagues across the service
* Helping/providing cover for other team members as required
* Attending SG team and other staff meetings as required
* Supporting new team members and provide on-the-job training
* 24 hour availability during any significant emergency (Serious and Untoward Incidents)

Communication and Liaison

* Keep up-to-date with all written and verbal communications (i.e. emails/messages/calls)
* Ensure all records are maintained and kept up-to-date according to company policies and procedures
* Assist in the local stakeholder involvement process by attending meetings as required by the Safeguarding Manager
* Liaise with local support agencies to ensure relationships are maintained

It is worth noting the client will need to check 5 year's worth of employment references and will need to do a DBS check which will be done by the client themselves.

If you feel this is an opportunity that matches your career development, we would love to hear from you today so please apply below!