Sales Operations Manager - £50k + 20% bonus..*Salesforce*

---

Job description

I am representing a global private education firm to source a Revenue Operations manager to join their team during a very exciting period of growth.

Responsibilities -

• Ensure necessary systems and operational support is provided to Salesforce users globally
• Support the Sales team on strategic planning, collaborating effectively with internal stakeholders and cross-functional teams to solve problems, implement new processes that lead to operational efficiencies
• Collect, advise upon, scope, and prioritise requirements for changes to revenue-generating and sales-support systems across the Kaplan International Languages and Alpadia brands
• Work closely with IT on the integration of new business systems for sales, customer service and marketing
• Help the team identify opportunities to improve revenue flow
• Manage and improve our technology stack (mainly Salesforce Salescloud & Salesforce Marketing Cloud) with a view to optimising processes with automation
• Be the owner and keeper of our commercial customer data, ensuring its integrity and usefulness
• Be a fastidious and diligent updater of Salesforce and be a power user able to create reports, workflows and dashboards
• Programme/project-manage revenue operations projects
• Provide regular communications on new processes and deliver systems training as required
• Advise on the use of Salesforce data in our Business Intelligence warehouse and other systems, eg, website and quoting tools
• Provide support on additional projects as required

Experience Required

• Proven Experience in Revenue/Sales Operations
• Educated to Degree level
• Demonstrated ability to define, refine, and implement sales processes, procedures, and policies
• Significant experience using and managing Salesforce Salescloud
• Significant experience using CPQ quotation tools (SF CPQ, Apttus CPQ) (desirable)
• Experience with Salesforce Marketing Cloud (preferred)
• Experience and proven execution with Lead-generation and Lead-management tools
• Demonstrated success in planning, building and implementing customer-facing sales funnel and strategy
• Driven by data and best practices - analytical with a strong grasp of database management, query development and reporting
• Able to drill into detail and get hands dirty when required

Desirable Skills/Attributes

• Proactive, self-starting and able to use initiative
• Attention to detail
• Enthusiastic and hardworking
• Highly analytical, with clear thinking skills and a focus on results
• Collaborative, able to work with business stakeholders at all levels, and with IT team
• Ability to understand complex business processes and translate them into requirements for IT delivery
• Able to prioritise and manage multiple projects/processes, meeting deadlines

If you would like to hear more about this opportunity, please do not hesitate to get in touch (see below)