Sales Systems Specialist

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Job description

About TikTokTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.We're looking for a highly organised and efficient professional who can manage multiple tasks throughout the workday while prioritising the most important tasks on his or her list. As our Sales SystemSpecialist, you will join our high performing TikTok monetisation team and provide support to our sales team managing our internal management tools. This role will work with cross-functional teams to find trends and proactively find solutions to improve system processes.What you will doSupport the integration of new system updates and processesMeet with global business and product stakeholders to design, plan and request system enhancements.Co-ordinate and implement requests to align with business goals and process improvements and developmentsAnalyse and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standardsAssist the product managers of backend systems in identifying opportunities for internal system improvement.Serve as a subject matter expert providing business process consultation and best practice support for effective use of sales systems (e.g. host learning sessions with the sales teams and business leaders to educate and inform users on key feature releases and general product updates, develops user materials for the purpose of providing instruction, reference and support)Serve as the conduit between the user community and the software development team and global system sales operations team through which requirements flowBA/BS in Computer Science, Business Administration or Analytical/Numerate Degree.1-3 years of experience in a fast-paced technology company with knowledge of the digital advertising landscape and/or KPIs for mobile ads is preferredHas technical proficiency in these systems is preferred - SalesForce, Insightly, Tableau, and other MS Office Suite programAbility to multitask and switch focus quicklyIs a self-starter and has the ability to work independentlyHigh attention to detail and strong organisational skillsHave a passion for TikTokTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience.TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at .