Senior Administrator

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Job description

Job Title: Senior Administrator - Modern SlaveryReporting to: Service ManagerContract: Permanent Full-TimeInterview date: To be confirmedAbout the Service/Department:Hestia is the largest provider of accommodation and outreach support to vulnerable adults who may have experienced Modern Slavery in London. We also provide safe house accommodation in Kent. 'Trafficking' is the movement of a person from one place to another for the purposes of exploitation. Individuals may have been forced, coerced or deceived into coming, or may have come willingly to the UK but been deceived about the nature or conditions of work they would experience on their arrival.Survivors of trafficking are often subject to high levels of physical, sexual and psychological violence. For this reason, and because they may be afraid of the police, it may take individuals time to disclose the full extent of their experiences.Hestia provides trauma informed care and support to survivors of Modern Slavery through our homely safehouses and responsive outreach service, assisting individuals to recover from the effects of trafficking and supporting survivors on their journey through the National Referral Mechanism recovery and reflection period. This service supports Men, Women & FamiliesReferrals to the service are increasing with more survivors being identified; but there is still more work to do. Hestia is continuously developing new and innovative projects and services to meet the needs of survivors of Modern Slavery.In this role you will be working with a friendly team and have Flexible working hours. There are also great learning and development opportunities.About the role:To provide organised administrative support to the Modern Slavery Service. Following directions from Service Manager, this will include assisting with all administrative processes including database procedures, data input, financial records, monthly reports, admin support for recruitment processes and referral pathways.Some other main responsibilities of the role include:Facilitate and ensure referrals are signposted in a timely mannerHandle requests for information and data and address or signpost these in a timely manner. This includes preparing written responses to routine enquiriesCo-ordinate, administrate and maintain records for petty cash, subsidy payment and any other required financial monitoringAbout you:Computer skills and knowledge of relevant spreadsheets, databases, data input and softwareKnowledge of operation of standard office and computer equipment;Knowledge of clerical and administrative procedures and systems such as filing and record keeping;Knowledge of principles and practices of administrative office management and recruitment;Experience of delivering training to new staff, for example in relation to administrative duties and processes.Knowledge and understanding of safeguarding issues and ability to address them appropriately.Please see the attached documents for the full job description and more information about Hestia.What Hestia offersHoliday allowance of 25days/195hours per annum plus 8days/62.4hours public holidays (pro rata)Company PensionLearning and Development Opportunities (including career progression opportunities across our services and departments, a full 9 month induction providing an understanding of The Hestia Approach and all Hestia's practices and policies to support your career in Hestia and if applicable, a foundation knowledge to attain a Skills for Care Certificate)Hestia Rewards exclusive membership (Hestia Rewards is our staff wellbeing and benefits scheme which provides access to fantastic retail discounts, gym membership discounts, recognise a colleague eCards etc.)Access to a range of health and wellbeing support tools including our Employee Assistance Programme, Flexible working (including holiday trading and TOIL) and some roles include Clinical SupervisionOther benefits such as Eye care vouchers, Travel/Season Ticket Loans and Cycle to work scheme (with up to 40% savings on a new bike).If applicable to the role, Hestia will also support you on joining our existing ASYE (Assisted and Supported Year in Employment) programme if you are interested and fit the criteria.About HestiaHestia supports adults and children in crisis across London and the surrounding regions. We campaign and advocate nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people.Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.Please noteIf offered a role with Hestia, you will be issued a conditional offer based on satisfactory references and an Enhanced disclosure/DBS check.As provided for by the Health and Social Care Act 2008 (Regulated Activities) (Amendment) (Coronavirus) Regulations 2021 (the "HSC Act"), all staff who work at or attend CQC registered care homes are required to be vaccinated against Coronavirus (SARS-CoV-2) with an authorised vaccine as defined by the HSC Act (unless otherwise exempt) i.e. If your normal place of work will fall within the scope of this legislation OR You may be required to work from or attend a location which falls within the scope of this legislation from time to time in line with operational requirements.This job description is subject to change depending on the needs of the service/department.We recommend that you apply at your earliest convenience as we screen applications as they are received as well as interview and appoint suitable candidates on this basis (regardless of the closing date). We may also contact unsuccessful applicants regarding other suitable opportunities within Hestia.How to applyPlease click apply at the top of the vacancy page to begin your application.