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Social Media Manager

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Michael Page

2021-12-03 07:42:48

Job location Barkingside, Greater London, United Kingdom

Job type: fulltime

Job industry: Advert / Media / Entertainment

Job description

The company are a high growth consumer finance firm, with a growing marketing and communications team in London.

Job Description

  • Develop the social media communications strategy (including optimum means of engagement)
  • Execute the strategy delivering maximum value from each channel engaged in
  • Manage internal and external partners supporting with engagement
  • Manage all customer contact, ensuring that all contacts are handled in a timely, appropriate and engaging manner
  • Manage all negative contacts/complaints received through social media
  • Report accurately and timely on quantity and content of all social media communications
  • Collaborate closely with all digital channel owners
  • Collaborate closely with the Brand & PR and SEO content development teams
The Successful Applicant
  • Experience managing Social Media and content campaigns
  • Extensive customer-facing experience, especially handling contact
  • Experience developing and managing communications campaigns to support acquisition and brand development
  • A great communicator both written and verbally
  • Experience running or supporting PR and/or SEO content campaigns an advantage
  • A close focus on the outcome - delivering complete results, ensuring that the level of detail is sufficient and resource is not wasted on unnecessary complexity and detail
  • An inquisitive personality - always seeking to understand the drivers, identify faults and get the detail right
  • Creative, especially in seeking new, innovative, improved approaches to problems and tasks and in analysing results to identify all value-driving insight Ideally experience working with digital marketing agencies
  • Direct Marketing and/or channel experience is not required, but an appetite to learn fast on the job is essential
  • Appetite to develop On and Offline Marketing and Social Media skills
What's on Offer
Great opportunity to join a fast growing consumer finance company with offices in London.

Salary is competitive salary, based on experience.

Contact
Max Twiddle

Quote job ref
JN-102540

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