Solution Architect -Compute, storage and Networking

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Job description

Overview

The Solution Architect- Compute, storage and Networking owns, creates, influences and augments the Pre-sales, Professional managed services solutions for Constor Solutions Mid market, Corporate and Public segment customers who are in their process of Business transformation by applying the Industry trend of Digital transformation for which the key element being modernising their IT infrastructure. Compute, Storage and Networking being the key for such transformation we want the Solution Architect to be part of our solution designing team and is accountable and responsible for Positioning the right end to end solution, designing the key elements related to such solution in addressing the customer challenges and also providing the right professional and managed services. The Solutions Architect will also be closely working with our professional services team and the project management team to ensure that the project is implemented successfully till its handed over to the customer with a proper knowledge transfer. He will also be the go to person incase the managed services team need any question on the design implementation of our existing customer. The design and solution proposed to the customers should not only competitive, aggressive and superior in technologically, but also should be able to help the customers achieve their business outcomes along with adhering to any compliance directives required by the region or the company themselves.

Role Responsibilities

• Strengthen Constor services business development efforts by collaborating and providing the required inputs into new opportunities to facilitate the designed solution to further create and enhance the scope of the solution to create and enhance Constor's Compute, Storage, Networking and all the supporting elements of the datacenter to build such an environment for the customer along with the required professional and managed services.
• Have a strong hold on all the market offerings on Servers, Storage and network offering of different vendors like Dell EMC, HPE, Cisco, Netapp, Pure storage, Huawei along with technologies such as Hypervisors like vSPhere, Hyper-v, KVM, Citrix etc. in both designing, demonstrating and presenting as a solution to the customer
• Working closely with the other solution Architects and sales to deliver accurate costing and pricing techniques, based on the Constor costing guidelines and templates
• Ensure that we do a proper analysis of the existing customer environment and the challenges they are facing.
• Educating the customer with the current market trends on technology as a whole and should not only be able to provide Servers, storage and Networking as a solution but should also be able to attach the other hardware and software elements like storage, back up, SDS, Cloud DR etc into design in an optimum way to accomplish the expected levels of functionality , quality and compliance
• Should be able to articulate the benefits of Servers, storage and networking to the customers and position the value proposition efficiently.
• Promote existing and new capabilities of the solutions and the market trends to the internal group for them to be able to have confident conversations with the customers and acquire more customers.
• Build opportunity level cost models and support benchmarking efforts against market pricing, positioning strategy and partner strategy
• Keep well-informed of new technologies and products emerging in the Server, storage, networking, backup and cloud offerings
• Assist and coordinate collaborative dialog with sales, pre-sales, partner teams and professional services teams, to provide consolidated input for relevant corporate stakeholders as they relate to new capabilities and repeatable solutions
• Explore and enable automated sales and solution design methodologies for new and existing capabilities and service offerings.
• Should be able to demonstrate the products onsite or over a remote session which are part of the solution proposed wherever necessary
• Must be exceptional with all the necessary documentation related to designs, proposals, Visio, HLD and LLD
• Be a trusted advisor to the customer

Key skills

• Proven experience in IT Outsourcing and Managed Services delivery, solution design / pre-sales, practice, product management or a corporate leadership role in professional managed services solution design or consulting, with bachelor's degree, or equivalent;
• In-depth experience in creating and managing the creation of infrastructure outsourcing solutions and cost models; This includes analysing the client business requirements, RFP asks, analysing client volumes and tickets, sizing, solution design, costing and rolling out required solution documents / artifacts as needed for each of the pursuits
• Technical thought leadership, organisational agility and ability to communicate affectively within a global team;
• Proven Server, storage and networking technical expertise in the following technology / services areas: Data Center technologies and services including DC Migration, colocation, DC consolidation, DC managed services and Operations, Backup, Storage, Virtualisation, HCI and Cloud related technologies (both Private and all Public Cloud Domains esp. Azure, AWS and Google). Hands-on working experience and solution design experience on various Server, Storage and networking solutions.
• In depth knowledge of services support models and related interdependencies in support of a managed infrastructure ecosystem;
• Strategic thinker with technical background or related experience who can blend technology and business strategy to develop compelling solutions in server, storage and networking solutions along with backup, Virtualisation, DR and Cloud domains
• Expert understanding of the impacts of emerging business and technology trends as they relate to Storage & Backup services and their implications for potential clients;
• Extensive industry knowledge in creating and packaging various IT services offerings, small, medium and large multi-year support services for professional and managed infrastructure services;
• Ability to take contractual transition and transformational requirements and include in final solution and contract.
• Industry recognised technical certification(s) in one or more end user services area and OEM is highly recommended (e.g. Compute Vendor, Public Cloud, Virtualisation, Storage vendor / product certifications VMWare, Citrix, Microsoft etc.).

This job was originally posted on Jora UK