Technical Sales Specialist, Search Ads

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Job description

SummaryPosted: Oct 28, 2021Weekly Hours: 35Role Number:Apple is a place where extraordinary people gravitate in order to do their best work. Together we craft products and experiences people once couldn't have imagined - and now can't imagine living without! If you're excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job! Apple Advertising Platforms is redefining advertising on mobile devices while reaching hundreds of millions of iPhone and iPad users around the world. With Apple News and Search Ads, advertisers and publishers get access to the most engaged consumers in the market. We're looking for an extraordinary Technical Sales Specialist to join our Search Ads business. Launched in 2016, Search Ads is an easy, efficient and fast-growing platform for app discovery. With over 65% of all app downloads resulting directly from a search in the App Store, Search Ads is quickly becoming the app promotion platform of choice for iOS developers.Key QualificationsProven experience, ideally in the digital advertising industry, in a customer success, service and/or program management role.Experience with in-person client interactions, specifically performance marketers.Solid understanding of digital advertising landscape and KPIs for web / mobile / apps. Familiarity with search engine marketing (SEM), app-install marketing, and channel partners (e.g., agencies, mobile measurement) preferred.Advanced technical skills a plus: experience with data-mining including querying data via SQL, scripting (e.g. Python) and 3rd party tools (e.g., Salesforce, Tableau).Excellent communication, project management, and organisational skills.Strong personal code of ethics, integrity, diversity and trust.DescriptionWe are looking for a knowledgable, motivated Technical Sales professional to support our growing Search Ads business. In this role, you will service and support an expanding sales group from a technical lens, ensuring that we scale rapidly and efficiently. You will liaise with product and marketing groups, representing the voice of the customer, both internally and externally. You're comfortable speaking with clients, and you have the technical acumen to analyze, respond and solve complex customer problems. Support and service the Apple Search Ads sales team globally, ensuring that problems/issues are identified, triaged and addressed. Subject matter expert (SME) for Apple Search Ads and all of the data associated with it, for the sales organization. Attend internal sales team meetings as the SME, representing the business and the product. Join sales in external client meetings, as the technical representative, with the ability to speak to customers about the product and data. Consolidate, distill and embody the voice of the customer, and represent that narrative to internal teams at HQ. Collaborate with cross functional teams across Ad Platforms, in order to translate findings and needs of our internal and external customers. Possess a curiosity for taking large data sets, breaking it down into easily understandable stories, and the ability to communicate these narratives to the organization.Education & ExperienceAdditional Requirements