Technical Trainer

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Job description

Company & Team - "About Us"

thinkFolio is a cross-asset-class order management (OMS) and portfolio modelling system (PMS) that brings transparency to the detailed cash flows comprising each investment. This capability supports a more granular understanding of portfolios and is combined with detailed, native analytics and sophisticated modelling tools.

Customers can implement thinkFolio as a single, integrated investment management platform that supports their entire front office. Due to the flexible, modular design of thinkFolio, they also have the option of deploying the platform for specific use cases and assets classes, including fixed income, cash management and FX or loans.

At the heart of this is excellence in training.

Duties and Responsibilities - "Your Role"

IHS Markit thinkFolio is looking for a Technical Trainer to develop, deliver and evaluate training courses for internal and external customers. The successful applicant will play an instrumental role in the future growth of the thinkFolio learning program and the wider IHS Markit's Solutions Training Services.

Daily, the successful applicant will collaborate with other thinkFolio and Solutions Training teams to continuously enhance the training program and to maintain up-to-date awareness and understanding of both the product and the organisational learning roadmap.

Where virtual delivery of thinkFolio training is not the customers preferred option, occasional travel to other UK and EMEA locations for traditional classroom delivery will be required.

Duties & accountabilities:

• Collaborate with Product Development, Sales and Professional Services teams to continuously enhance the training strategy for the thinkFolio platform
• Plan, develop, organise, create, and maintain learning content to include product features and functionality, use-case based exercises and technical walkthrough guides targeted at internal and external learners
• Deliver training to meet the required learning outcomes using a blended learning approach as appropriate taking account of targeted audience and the most convenient method for delivery
• Continuously re-evaluate content and learning outcomes across all courses to ensure they are fit for purpose
• Configure, upgrade, and maintain associated training resources which is inclusive of hosted AWS environments and marketing collateral
• Work with the Client Management team to understand customer training needs and raise awareness of available learning content
• Work with Solutions Training Services to maintain a consistent approach of delivery to all learners and internal processes

Job Requirements - "About You"

• At least 2 years proven experience working in a technical position, creating content, and delivering technical training
• Understanding of training assessment and verification management processes
• Broad knowledge of buy side firms and their processes (portfolio management, trading, compliance, operations)
• Strong Financial asset class knowledge in Equities, Fixed Income, Loans, FX, and Derivatives
• BS or MA degree in computer science, business analytics, data science or similar
• Exposure to relational databases and SQL
• Visual design skills and ability to storyboard
• Experience of working in web-based collaborative authoring environments such as Confluence, Microsoft Teams and Microsoft SharePoint
• Knowledge of course development software and Learning Management Systems, such as Adobe, Captivate or Articulate 360
• Passion for providing the best possible learning experience to a range of audiences
• Strong analytical skills - able to differentiate between 'need-to-know' and 'nice-to-know' content
• Self-motivator who can work on their own initiative
• Good time management and organisational skills
• Effective written, pictorial, and verbal communication skills are essential for success in this role
• Able to work as part of a multi-disciplinary team

Job Benefits - "What we offer"

• Cash incentive plan
• Options to work from home
• Flexible working hours to allow you to attend your family
• Opportunity to work with world experts in the field

Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category. For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement here .

We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 . Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only. We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.

IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law). In addition, as a federal contractor in the United States, the company participates in the E-Verify Program to confirm eligibility to work.

For information please click on the following links:

IHS Markit Business Code of Conduct
Right to Work
EEO is the Law
EEO is the Law Supplement
Pay Transparency Current Colleagues

If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.