Triage Independent Victim Advocate

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Job description

Victim Support is looking for a caseworker referred to as Independent Victim Advocates within Victim Support.Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. The purpose of this role is to provide high quality holistic support to all victims and witnesses of crime referred to Victim Support whether by the Police another agency or self-referred.As a caseworker you will lead on contacting clients immediately after a crime has occurred, completing initial needs and risk assessments that are comprehensive and holistic. You will provide information of support services, and tools. You will provide immediate and short term intervention to clients. Where longer term support is required or facilitation through attending appointments with clients you will make an initial appointment with a caseworker internally or refer externally as appropriate.There will be a particular focus on those that are the most vulnerable, including repeat victims and victims of high harm crime. You will be expected to provide practical and emotional support in a way that is approachable, flexible and caring, showing empathy at all times. As well as being tenacious in support of your clients and being able to solve problems and surmount the challenges posed by the criminal justice system.Victim Support offers flexibility for home and office working when required, competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as Essential and A (under tested). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.