Workforce Training and Programme Officer

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Job description

Help us shape the learning opportunities that will transform children's life outcomes.

At the Royal Borough of Kensington & Chelsea (RBKC), we put people at the heart of every decision. Whether that's deciding how best to spend the taxpayers' money on innovative services or listening to residents' opinions on what they'd like to see us developing for their benefit, we embrace a collaborative team-spirit that ensures every voice is heard. This is particularly true of our Bi-Borough Workforce Development team who are responsible for maintaining the skills and capabilities of not only our RBKC colleagues, but also those of our friends at Westminster City Council.

The Role:

As our Workforce Programmes and Training Officer, you will work with the Practice Development manager in ensuring that we are delivering a smooth service. We are the gatekeepers for the professional development of our talented Children's Services colleagues, so it is vital that we maintain good relationships with our external organisations and trainers. You will be at the heart of this ambition as you get involved in a wide array of interesting initiatives that will enable us to improve our training and development programme delivery. This might mean working with newly-qualified Social Workers to ensure they have the support they need to make a tangible difference to children, or it might mean providing a backbone of support to experienced colleagues who are interested in refreshing their knowledge. Using feedback from children, young people, their parents and carers, you will combine this with performance data, business intelligence and insight from subject-matter experts to help us develop our professional development offerings. From scoping and commissioning targeted learning and development programmes through to reviewing and evaluating the success of these courses, you will see to it that we are delivering a fantastic learning experience for all colleagues. With a great deal of variety in every day, you can expect to handle challenges such as drafting communications that will encourage colleagues to take up places on our programmes, overseeing financial management tasks, identifying emerging trends, and developing relationships with key suppliers.

About You:

We are committed to putting your career on the most interesting path, and helping you pursue your long-term ambitions. We will therefore thrive in our ambitious team if you are a highly organised individual who has comprehensive project management skills and a background in providing proactive administrative support. We will expect you to have experience of working in a customer service environment, and you will have the capacity to balance the needs of multiple priorities without ever missing a deadline. With fantastic research, analytical, verbal and written communication skills, you will be keen to develop great working relationships with a wide variety of stakeholders. It is essential that you are IT literate, and experience of financial accounting platforms, IBC or Yammer would be useful - though these are not strictly essential to the success of this role.

Join us in this fascinating challenge, and you will have access to a wide range of desirable benefits, plus excellent training and development opportunities.

Please apply online explaining how you meet the requirements set out in the person specification and job description. CV's will not be considered for this role.

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.