Head of Retail

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Job description

Head of Retail

Permanent, Full Time, 40 hours per week

Salary: £52,020 per annum

Ref: WA120

The Opportunity

Westminster Abbey's retail operation is one of the most successful in the heritage sector and it has many opportunities for growth over the coming years in support of the strategic goals of the Abbey. We have an excellent opportunity for a Head of Retail with the experience and energy to provide strategic direction and leadership to this thriving business at the heart of one of the most iconic institutions in the country.

This role will provide senior leadership for our retail team and drive forward a customer-centric retail strategy to increase the profitability of the Abbey shops, develop and expand online trading opportunities and put customers and visitors at the centre of everything we do.

With a strong track record in senior retail store management, ideally with experience in the cultural sector, this person will lead the retail team, fulfil commercial objectives, develop a high quality product range and ensure the shops are a memorable part of the visitor experience. You will seek to optimise retail sales and profit through well-developed systems and structures, utilising management information to deliver budgets and forecasts. You will nurture and develop a high performing retail team.

This role requires a highly committed and confident individual with excellent facilitation and collaborative skills, a passion for retail, and integrity and commitment to the Abbey's values.

How to apply

To apply, please visit our website via the button below.

Interviews will be held in the period of 14th to 16th December 2021 at Westminster Abbey, or earlier if mutually convenient.

CVs will not be accepted.

Closing date

The closing date is noon on 9th December 2021, and may be considered upon receipt. The closing date may be brought forward if enough suitable applications are received.

Further information

For an informal discussion about the role, following review of the application pack, potential applicants are invited to contact the recruiting manager via during regular office hours, to agree a time to discuss the role or they can email any queries.

Safeguarding

Westminster Abbey Enterprise Limited WAEL is committed to the safeguarding of children, young people and adults at risk. To prevent them from harm, we undertake appropriate checks on staff and volunteers and require them to complete relevant safeguarding training.

Offers are subject to a relevant level of criminal record check, receipt of references satisfactory to WAEL, right to work in the UK, proof of professional qualifications and medical clearance, which may include a medical assessment from the Abbey doctor.