Senior IT Infrastructure and Support Engineer

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Job description

Senior IT Infrastructure and Support Engineer

As Gherson a Mac focused organisation we a looking for a candidate who is a Mac guru able to handle all things Mac related including building, managing and updating Mac computers using Jamf Pro and related tools. The ideal candidate should also have strong Linux server skills

As a Law firm with responsibility for ensuring the confidentiality of client information, security will be a strong focus.

The ideal candidate will be Apple Mac hardware and software enthusiast, customer-focused, with excellent communication and people skills, have a can- do attitude, able to priorities and manage their time effectively. We are looking for a strong Linux server skill covering aspects such as scripting, web servers, file servers and directory servers.

The overall split is about 90 % Mac and 10 % PC. The core duties will include, but are not limited to:

Essential Skills:

• Extensive knowledge and experience with configuring and supporting firewalls, switches, wireless access points (Sonicwall (ESSENTIAL), Brocade, Ubiquiti, Cisco Meraki)
• Networking
• Cisco Meraki
• Linux Servers
• Dell Servers
• VOIP/SIP Phones setup, configuration (3CX)
• VM's (Hyper-V, VMware)

Highly Desirable:

• Jamf Pro MDM skills with experience of setting up and configuring an on-prem Jamf Pro configuration (Jamf 300+ ideally)

Other skills:

• Active Directory
• Open Directory
• macOS Server
• Linux Administration and command line
• PfSense/VPN Configuration
• Qnap/Synology Storage

Highly Beneficial Experience:

• TrueNas
• NextCloud

Other Duties will include:

• Troubleshoot day to day user problems including, video conferencing, computers, printers and where applicable copiers and fax machines
• Creating new user accounts as well as setting up the equipment at the work stations
• Work station transitions when needed
• Experience of an office move is also desired

Qualifications & experience:

• Extensive knowledge and experience with configuring and supporting macOS, Server.app and its various services (Open Directory Master/Replica (inc Users and Groups), File Sharing (inc ACL and Posix Permission's management), DHCP, DNS Some Linux knowledge would be beneficial.
• Extensive knowledge and experience with configuring and supporting macOS Deployment Workflows/Tools (Jenkins CI, Munki, Bootstrappr, Reposado, Profile Manager, Cisco Meraki System Manager)
• Extensive knowledge and experience with the Command Line and Scripting (Bash and Python)
• Extensive knowledge and experience with configuring and supporting firewalls, switches, wireless access points (Sonicwall, Brocade, Ubiquiti, Cisco Meraki)
• Knowledge and Experience supporting Windows 7, Windows Server 2016, Hyper-V Failover Clustering, SQL Failover Clustering, RDS Enviroment, Active Directory.
• Must have a track record of being able to work alongside all levels of users
• Must have a flexible approach to task and working hours

At Gherson, we value bright, eloquent and highly driven individuals. If you thrive on being busy and can adapt well to new challenges, then we'll give you all the training and support you'll need to help you succeed in this exciting role.

About us

Started by Roger Gherson in 1988, Gherson is an award-winning immigration solicitor in London, specialising in UK immigration, nationality, extradition and human rights law.

Gherson offers services that cover the full spectrum of UK immigration categories, including but not limited to advice on the UK visit visas and the Points-Based as well as Innovator, Start-up, spouse, fiancé, cohabitating partners applications and immigration appeals. Gherson also specialises in complex human rights and asylum claims (private only) and defending extradition request, applications to the European Court of Human Rights and applications for annulment at the General Court of the EU in respect sanctions imposed by the Council of the EU.

With over 30 years of experience, Gherson's expertise extends from meeting the migration needs of international business people and UK-based companies to litigation in all UK jurisdictions and the European Court of Human Rights and the European Court of Justice.

Gherson is an equal opportunity employer and does not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.