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Customer Experience Architect - Digital, CX Strategies, Data

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Hays

2021-12-03 10:04:23

Job location Greenford, Greater London, United Kingdom

Job type: fulltime

Job industry: I.T. & Communications

Job description

Customer Experience Architect Digital CX Strategies Transformation

\u00A3Market Rate (Inside IR35 - Umbrella)
West London \/ Remote

My client is a leading Insurance specialist, who urgently require a Customer Experience Technology Architect to help play a business critical role in the creation of Customer Experience (CX) strategies and roadmap planning.

Key Requirements:

* Customer Experience (CX) Architecture knowledge and expertise
* Proven experience of creating Customer Experience (CX) strategies and roadmap planning
* Experience of setting up Customer Value Governance
* Knowledge and experience of embedding Customer-centric systems across an organisation
* Proven ability to create innovative Digital solutions and an obsession with Customer Experience (CX)

Nice to have:
* Immediate availability
* Previous Insurance industry experience
* Significant leadership experience operating in complex and multi-national environments

If interested, with relevant experience, please apply with a latest CV ASAP.

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