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Co-Brand Assistant

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TalentPool 22000.00 British Pound . GBP Per annum

2021-12-04 08:00:03

Job location Hackney, Greater London, United Kingdom

Job type: fulltime

Job industry: Other

Job description

Role Description

About the job

Chilly's are on the look-out for a Co-Brand Assistant to support the next stage of the Chilly's Co-Brand journey, as the corporate branding business continues to grow.

You will be joining a dynamic, fast-paced environment which deals with high value orders going to some of the biggest companies in the world (and lots of small ones too!). The Co-Brand business has grown steadily over the past two years and the growth we are seeing means we need a detail-orientated and fast learning assistant to strengthen the team. It's a unique chance to join a small team who are always looking to improve processes and bring the best service and product possible to clients.

What You'll Be Working On

Simultaneously manage different order processing systems
Processing invoices and reserving stock
Raising POs for suppliers and requesting orders
Organising shipping and managing logistics partners to ensure timely delivery to end users.
Completing vendor forms and supplier onboarding tasks with prospective clients
Providing excellent customer service and staying in touch with ordering clients on a regular basis
Problem solving and extensive processes knowledge to ensure the order process runs smoothly
Building positive relationships with clients to ensure repeat ordering and good recommendations

Requirements

Must haves

Education Degree preferable
Proficient in Excel and other Microsoft Office programmes
Experience using Zendesk and order management systems would be advantageous
Highly collaborative
Proactive, Results driven and solution oriented
Excellent communication skills
Project management ability
Excellent attention to detail and organisation skills, you will be able to work both within timeframes and budget.
A positive approach to problem solving
Eagerness to learn - we use a lot of different systems to bring our product together.
Ability to methodically and efficiently process large amounts of information
Willingness to go the extra mile
Excellent customer service

The type of person we want to work with

Confident not arrogant
Wants responsibility not power and control
Hungry not ruthless
Believes making mistakes equals learning
Builds relationships over managing margin
Gives and creates trust
Respects everyone equally

Benefits

What we offer

Salary up to £22,000
Holiday 25 days plus 1 day for your birthday
Pension contribution
Employee discounts on all Chilly's products
A range of benefits, discounts and deals through our 'perks at work' initiative
Development to support your growth with Chilly's
Flexible working culture
Physical and mental wellbeing support

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