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Monitoring & Responding Officer

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Hays

2021-12-03 19:30:03

Job location Haringey, Greater London, United Kingdom

Job type: fulltime

Job industry: Other

Job description

Monitoring & Responding Officer - Haringey - 27k - 29K

Job title: Monitoring & Responding Officer
Salary: \u00A327,978 to \u00A328,992 per annum + contractual overtime 1hr 40 mins per week.
Contract: Full Time, Permanent. 26 - 29 days annual leave
Working hours: 36 hours (7am to 3pm \/ 3pm to 11pm \/ 11pm to 7am) + 1hr 40 mins contracted overtime. Total of 37 hours and 40 mins per week.
Required: You must have a valid UK driver's license (you don't need to own a vehicle)
Closing Date: Sunday 18th July 2021

About the Role\/Service
A new Connected Care Service is being created, that includes our vital 24\/7 Community Alarm Service that provides a monitoring and responding service to the residents of Haringey. The role involves ensuring calls are answered and that callers get the support they need. This will involve visiting the resident's home to assist, along with undertaking general maintenance of equipment to ensure service is maintained. This is a varied role with lots of potential for development.
An exciting time to join this team as we develop and implement new changes.

About You
* You will be passionate about providing excellent service
* With good communication and compassionate engagement skills.
* Ability to adapt is essential as this is a varied role and often involves changing priorities.
* An understanding of safeguarding requirements alongside an ability to build a rapport with people who maybe in difficult circumstances.
* You will need good IT and administrative skills, as well as able to drive and undertake general maintenance on AT equipment, i.e. battery changes, minor faults or equipment failures.

Further information
* Enhancements will be paid for unsocial hours (between 8pm and 6am) and weekend and Bank Holidays.
* Minimum of 2 weekends a month.
* Full PPE is provided for undertaking visits.
* This post is exempt from the Rehabilitation of Offenders Act 1974. An enhanced disclosure check with the Disclosure and barring Service will be undertaken.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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