Quality Assurance Auditor

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Job description

Role Purpose

Auditor (Quality Assurance):-

• To assure quality of practice across Children's Social Care
• To undertake audits and report on findings.
• To prepare both quantative and qualitative reports for presentation to senior managers.
• To improve practice through the delivery of the Quality Assurance Framework to ensure effective outcomes for children and families.

Overall, the Auditor (Quality Assurance) is to provide a proactive approach to quality assurance in order to ensure that the quality of work across the organisation is improved.

Main Responsibilities

1. To work closely with the Quality Assurance Head of Service to ensure the implementation and delivery of the Quality Assurance Framework through an agreed programme of audit activity.
2. To undertake audits as directed by the Quality Assurance Head of Service, including working to audit specifications and writing bespoke audit tools.
3. To analyse audit data and prepare written reports on the audit findings.
4. To prepare reports and deliver presentations on audit findings to staff at all levels of the Department.
5. To support the Quality Assurance Head of Service in embedding quality assurance processes, including audit activity, across Children's Social Care.
6. To be responsible for collating, maintaining and reporting on data from identified areas of practice.
7. To work closely with the Children's Social Care Workforce Development Team to ensure that findings from quality assurance activity is reflected in appropriate training for staff.
8. Through the quality assurance and audit process to report to the Policy and Procedures Officer to ensure that policies and procedures are relevant to the needs of children and families.

Knowledge, Qualifications, Skills and Experience

Essential Criteria:

• Understanding, knowledge and ability to follow guidelines to ensure compliance with Health and Safety at Work, Data Protection and other statutory requirements.
• Health and Safety aspects/issues, first aid/manual handling etc in relation to the working environment, ie hazardous materials and relevant processes/legislations
• Knowledge and experience of using IT including an electronic integrated children's system (eg: MOSAIC or similar)
• Understanding and commitment to promoting and implementing the Council's Equal Opportunities policies.
• To undertake any other temporary duties consistent with the basic duties and/or objectives of the post.
• This position requires the post holder to have a satisfactory DBS check.

Qualifications

• Social Work qualification and active HCPC registration
• Evidence of post-qualification continuing professional development

Knowledge/Skills

• Comprehensive knowledge and application of relevant legislation, regulation and statutory guidance relating to children, young people and their parent / carers
• Knowledge of national issues relevant to looked after children and child protection, including relevant research and evidence based models of best practice
• Well-developed written, oral and presentation skills.
• An ability to influence and develop positive relationships with senior managers within the Council and partner agencies, whilst at the same time providing appropriate levels of challenge to policy and practice.
• Knowledge of the quality assurance function with relevant audit skills