Mobile Multi Skilled Engineer - AC

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Job description

Company Description

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.

Job Description

This is a field based, mobile position covering Heathrow and surround West London areas.

We are looking for motivated and enthusiastic tradespeople to joint our growing engineering family.

Our Skilled Engineers are employed on work that is appropriate to their core and specialist skills. They will, however, be expected to have / acquire elements of other skills which will enable them to work flexibly across trades.

Suitable training and up-skilling - May be given, as and when required, to achieve competency and the ability to perform the following (as detailed in responsibilities).

Working hours - Although the core working hours are 08:00 to 17:00, there may be a certain degree of flexibility depending on individual circumstances.

Key duties, though not exhaustive, are listed below;

• Provide a reactive and planned pro-active maintenance (PPM) service as per project requirements to all operational assets
• Provide a multi-skilled maintenance service, which covers electrical, mechanical and building fabric disciplines
• Carry out modifications and installations as and when required
• Liaise with contractors or external suppliers where required and clearly communicate technical issues
• Ensure that work is carried out to a high standard of quality and in line with current legal standards, company policies and procedures
• Maximise availability of all mechanical and electrical equipment through continuous improvement, optimum performance / improved efficiencies and cost reductions
• Maintain equipment supported by sound diagnostic and problem solving skills, raising issues as required to the shift supervisor on a timely basis
• Maintain, repair, and calibrate electrical, mechanical and instrumentation plant to optimise both reliability and maintainability
• Provide a service that ensures all key performance indicators (KPI) / service level agreements (SLA) are met
• Take ownership of tools and equipment provided and ensure they are maintained to an appropriate standard - reporting any defects immediately
• Provide technical support/input to projects and initiatives
• Being responsible for their own work and work of those under supervision, is completed in a safe and diligent manner.
• Ensure regular feedback on issues arising before, during and following work activities that are completed
• Complete any required paperwork and reports accurately and on a timely basis
• Complete required training and development in order to maintain competent in the role
• Complete other duties as required and directed by the Regional Operations Supervisor or members of the Management Team
• Flexibility in work hours to provide cover if required for holidays and sickness absence
• Participation in standby rota for emergency calls, outside normal working hours
• Familiarise and help to business continuity and the plan for the part of the business you work in
• Comply fully with Health, Safety & Environmental policies
• Completion of documentation as required, including RAMS and adhere to all associated permits
• Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner
• Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager.

Qualifications

All Engineers-

• Experience of working within commercial properties and installations
• Good understanding of current Health & Safety legislation and its application within role
• Ability to effectively prioritise own workload
• Flexibility and adaptability to change / Flexible approach to work and working hours (subject to the EU Working Time Directive)
• Pro-active and positive approach to work
• Self-motivated
• Good knowledge of building Statutory Compliance
• Must hold a full UK driver's license
• Ability to record work accurately on work sheets and computer based systems
• Good communication skills and the ability to work within a team
• Presented in a clean and tidy manner to represent the company, in the most professional manner possible, utilising the uniform and PPE issued
• Responsible for self and others to maintain a safe working environment as per the Health and Safety at Work Act (1974) and subsequent UK and EU amendments
• HSE management in accordance with our (Interserve) Quality Management System and all legal and statutory requirements
• Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner
• Able to do the job right and do it right first time, within a pre-determined timescale

AC/HVAC-

• NVQ Level 3 in Air Conditioning/Maintenance- Essential
• F Gas Qualification- Essential

Health and Safety responsibilities:

• Follow Group and company policies and procedures at all times;
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
• Use all work equipment and personal PPE properly and in accordance with training received;
• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;

Information Security:

• Ensure compliance with Mitie's information security procedures in all activities;
• Proactively identify and report security risks to your manager;
• Report actual and suspected security incidents;

Note:
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.