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Care Coordinator

hiring now

Michael Page 26000.00 British Pound . GBP Per annum

2021-12-03 11:00:01

Job location Islington, Greater London, United Kingdom

Job type: all

Job industry: Healthcare & Medical

Job description

A leading Health care organisation, this role sits within the Home Nursing division.

Job Description
The responsibilities include:

  • Rota Management - Creating monthly rotas for home care patients, managing carers and Nurses to fill the rota with as much coverage as possible.
  • Arranging training/Shadow shifts - Carers need to be trained in the cares for each patient and this is arranged by the Car Co with our internal clinical team and confirmed with the Carer.
  • Inbound and out bound calling Dealing with queries that come in via telephone.
  • Calling out from the database for unfilled shifts.
  • Secondary agencies/ Negotiating rates When unable to fill a shift with regular staff you may need to offer incentives like bonus or travel costs. In some cases, you will need to request support from external agencies to fill gaps in your rotas.
  • Emailing Candidates and Clients Busy inbox for the team as well as your own inbox to communicate with candidates and clients with any queries or support they may need.
The Successful Applicant
The successful candidate will be:
  • Very Customer Centric
  • Experienced within a Coordinator position, ideally within the Health-care sector
  • An excellent communicator
  • Able to deal with stressful situations level headed
  • Experience in complaints handling a plus
  • Excellent organisational skills and a proactive attitude is essential.
What's on Offer
As well as being a permanent Monday - Friday position paying £25000 to £26000 with 5% bonus and ability to work from home twice weekly, the role also offer excellent progression opportunity within a leading Health-care provider, and a wide range of benefits including free private health-care, free eye tests, 25 days holiday plus bank holidays, excellent pension and Perk-box portal.Apply now to be sure you do not miss out!

Contact
Megan Mcguigan

Quote job ref
JN-092112

Phone number

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