Student Hub Officer

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Job description

Student Hub Officer

Hours: Full Time - This is a term time permanent post (41 weeks)

Location: Bromley/Orpington but may be required to work at other campuses.

London South East Colleges is a successful and innovative College operating with sites across Bromley, Orpington, Bexley and Greenwich. With nearly 14,000 students and 1,000 members of staff, the College is a major employer in the area and makes a significant impact on the lives and future prospects of its learners who travel from across London to study with us. The College is also the sponsor of London South East Academies Trust, a growing Multi Academy which is rapidly developing a track record of academic and financial success. With a combined turnover of circa GBP 65m and the ambitious growth plans of the group, there has never been a better time to join this exciting organisation.

We are looking for an experienced administrator to join our busy Student Hub Team based primarily at our Bromley and Orpington campuses but willing to work flexibly across sites if business needs demand.

The student Hub team provide a welcoming one stop shop for all enquiries from students, prospective students and other stakeholders. The team process our applications and enrolments and contribute to meeting College target numbers.

The role also requires the taking of fees, and giving advice about the financial support available to our students. The role demands the ability to relate to and empathise with students of all ages, backgrounds and abilities.

The ideal candidate will have a minimum of level 2 qualifications in numeracy and literacy, a high-level understanding of customer service principles and experience of working in an educational environment.

A good knowledge of Microsoft Office packages is essential.

As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, most staff will be subject to either a 'Standard' or 'Enhanced' DBS (formerly CRB) check.