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CRM Manager

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Hays

2021-12-03 10:04:30

Job location London City, Greater London, United Kingdom

Job type: fulltime

Job industry: Sales & Marketing

Job description

Your company
Your new company is a global world payment leader, based in London. They have a huge international presence and great company culture. They are looking for a CRM Manager to join their growing CRM Regional Engagement function for their EMEA region. You will be reporting into the Senior CRM Manager

Your new role
In your new role as the CRM Manager, you will be responsible for:

* Utilising the CRM system. Using all available data to create effective, compelling and engaging customer communications
* Driving & executing the EMEA CRM roadmap to push engagement & revenue growth
* Identify gaps in the communications journey & work with stakeholders to create new communications
* Track performance and develop a testing strategy to improve campaign metrics
* Monitor competitor activity
* Work towards performance-based targets

What you need to succeed
In order to succeed in your new role, you will need to have:

* 3-5 years of CRM experience, within Financial Services
* Knowledge working with CRM campaign planning, development, and end-to-end execution
* Good communication skills & stakeholder management
* Knowledge of coding HTML \/ CSS
* Solid experience in Braze or similar (e.g. Salesforce)
* Able to develop and build complex segments in CRM systems, with the idea to drive customer engagement

What you will get in return

* Competitive salary of \u00A345,000 to \u00A350,000 + 15% bonus
* Life assurance
* Pension scheme offering 8% matched contributions.
* Private medical and dental care plans.
* 25 days of holiday plus bank holidays, rising to 28 after 3 years.
* Cycle to work scheme
* Various dining and shopping offers & much more!

What to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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