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Desktop Analyst

hiring now

Hays

2021-12-03 11:00:02

Job location London City, Greater London, United Kingdom

Job type: fulltime

Job industry: I.T. & Communications

Job description

Desktop Analyst Role at a Global Asset Management Firm

Your new company

A leading Asset Management Company.

Your new role

You will be part of the IT Service Delivery Team providing 2nd line technical support and advice to both internal users and external business partners.

What you'll need to succeed

You will have proven experience resolving incidents and requests in a timely manner as well as taking ownership of issues and any escalation resulting in a prompt resolution.

You will have in depth experience of Windows 10 Support in an ITIL environment

Experience with market data systems such as Bloomberg and Reuters Eikon

You will have exposure to Remote Support Tools: MS Direct Access, Teams & Zoom

Proficient with O365

What you'll get in return
Flexible working options available.
Working closely with multiple in house teams and senior figures providing on the job learning

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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