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IT Support Analyst

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Hays

2021-12-03 10:04:22

Job location London City, Greater London, United Kingdom

Job type: fulltime

Job industry: I.T. & Communications

Job description

Fixed Term Contract - Legal Sector \u00A335k

My Client is looking for an IT Service Desk Analyst who has experience working in a law firm \/ legal sector.

x2 IT Service Desk Analyst's
Travel between two central London offices required
\u00A3 Range Depending on Experience
Fixed Term Contract 6-12 Months
Must be happy to work on a week-day rota & happy to work some weekend hours too.

The role of IT Service Desk Analyst is to provide an outstanding service to all colleagues, dealing with incidents and requests, escalating as required. The role encompasses both 1st and 2nd line activities, in an environment where personal development of technical understanding is encouraged.

Advantageous but not essential:
* ITIL foundation essential
* CompTIA A+ desirable
* Strong technical skills across Microsoft Office 2016 products, ideally with a MOS qualification in Word and Excel
Knowledge of legal based IT applications e.g. Rekoop, BigHand, NetDocuments

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