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Senior Claims Handler - Construction

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Hays

2021-12-03 16:30:03

Job location London City, Greater London, United Kingdom

Job type: fulltime

Job industry: Construction

Job description

Senior Claims Advocate (Construction) - London - up to 60k

Your new company

London Market insurance business seeking a Construction Claims Advocate to join their growing team.

Your new role
You will be supporting a very high profile client within a multi-national business;

* Ensure the prompt resolution of market-related loss issues and queries
* Ensure that all London broking is prioritised and completed within targets and exceptions monitored and actioned until completion.
* Ensure that all financial aspects (including but not limited to Uncorrelated Cash and Bureau debt) are managed and where possible pre-emptive action is taken at an appropriate level to avoid such issues occurring
* Build constructive relationships and lead correspondence with assigned portfolio of clients, and associated underwriters, third parties and service providers, under the guidance of more senior colleagues, and with due reference to the Client Service Proposition initiative
* Negotiate appropriate claims authorities and claims funds with insurers \/ reinsurers
* Immediate notification to insurers \/ reinsurers on receipt of advice of claim, responding where required
* Negotiate claims settlements with insurers \/ reinsurers, based on market knowledge, in order to minimise client loss (leading on contentious claims and with due regard to consequential loss)
* In the event of high profile claims, work closely with Group colleagues and maintain internal and external communications with records of these being made as appropriate
* Support Sales team in conjunction with Claims Handlers by producing accurate and updated renewal information
* Provide input on corrective action required to enhance process performance across Claims areas
* Ensure adherence to standardised Group policies and procedures, including all WEM and other regulatory requirements
* Monitor underwriter \/ reinsurer and service provider performance and take appropriate action as required to guarantee the client's best interests

What you'll need to succeed
The role is based in the Construction Division and a background in Construction and associated liability claims is highly preferred, however, applicants with backgrounds in Property\/General Liability\/Professional Indemnity would also be considered.

What you'll get in return

* Growth within a multi-national business
* Competitive salary of of up to c.60k

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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